Patient Care Technician Emergency Department

Allina Health

6d • $22 - $29 • Onsite

About The Position

The Patient Care Technician provides basic direct and indirect patient care under the direct supervision of a Registered Nurse or Physician. The role includes collecting and documenting vital signs and other health-status information, responding to call lights, assisting patients with activities of daily living and mobility, and performing clerical and patient-registration duties. The position is in the Emergency Department and is a permanent night shift, 12-hour role at 0.75 FTE (60 hours per two-week pay period), with every-third-weekend rotation.

The technician supports safe and compassionate care by following established policies and procedures, documenting care accurately, communicating changes in patient status to the RN, helping patients and visitors navigate the facility, and assisting with admissions, discharges, transfers, orders, supplies, and scheduling. The role may also involve handling hazardous waste and completing other assigned duties.

Requirements

• Meet one age requirement: be at least 18 years old, or be 17 years old with a high school diploma or GED.
• Meet one patient-care preparation or experience requirement: completion of one semester of clinical rotations in an accredited nursing program; successful completion of a Certified Nursing Assistant (CNA) program; completion of the Allina Health Nursing Assistant Academy Program; NREMT certification upon hire; or previous direct patient care experience.
• Meet at least one BLS requirement: current American Heart Association BLS certification, current American Red Cross BLS certification, or Allina in-house BLS training within 30 days of hire.
• Ability to perform medium work, lifting up to 32 pounds occasionally and up to 25 pounds frequently.

Responsibilities

• Observe, collect, and document patient health-status data, including measurements such as temperature, pulse, blood pressure, respirations, weight, and intake and output.
• Immediately report observations or health-status data outside normal limits or significant changes to the RN.
• Assist patients with activities of daily living, including toileting, bathing, dressing, and eating, as directed by the Registered Nurse.
• Perform assigned personal care and interventions, including grooming and hygiene assistance, maintaining skin integrity and comfort, and meeting population-specific needs.
• Answer call lights promptly for assigned and other patients.
• Assist with ambulation, transfers, positioning, and range of motion according to activity orders and patient needs.
• Assist patients, family members, and visitors with wayfinding; help with patient movement, transfers, and rooming as needed.
• Complete admission, discharge, and transfer functions according to system workflow.
• Distribute and set up water, snacks, and patient trays, and assist patients as needed.
• Perform clerical duties, assist with patient registration, process physician orders accurately and promptly, and clarify, communicate, prioritize, and transcribe written orders through the Electronic Medical Record workflow.
• Document relevant patient information and care thoroughly to support accurate billing and follow documentation guidelines.
• Transport medication from the unit tube system to a secure location in accordance with facility standards.
• Order, validate, and store supplies and patient education materials as needed.
• Print Release of Information packets for discharge to nursing homes or other facilities when needed.
• Review and explain authorization forms and obtain patient signatures when applicable.
• Schedule procedures and appointments as needed.
• Contribute to a safe environment for patients, visitors, and employees; protect people from injury during transfers, lifts, and transports using appropriate equipment and body mechanics.
• Report environmental risks and equipment malfunctions to a supervisor and use equipment according to policies, procedures, and manufacturer directions or standards.
• Participate in quality-improvement activities to evaluate and improve patient care.
• Handle hazardous waste as needed, including identifying, segregating, and disposing of waste, maintaining container integrity, and knowing emergency response procedures for spills, fires, and evacuations.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage
• PTO/time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support benefits for navigating the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, resources, and personal coaching

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed