Patient Care Technician Emergency Department ED

HonorHealth•Phoenix, AZ
•Onsite

About The Position

The Patient Care Technician works in the Emergency Department at John C. Lincoln, supporting care for approximately 135 patients each day across a diverse patient population. The role provides hands-on experience with EKGs, phlebotomy, splinting, triage, activities of daily living, trauma support, and code response in a collaborative, team-oriented environment. The position supports professional growth through opportunities to participate in committees and improvement initiatives, and may offer valuable experience for those interested in a future nursing career. Under the direct supervision of a licensed caregiver, the technician provides patient-related care based on growth and development principles across the life span of patients served in the unit. The technician assists with care, observes and reports changes in patient condition, and documents delivered care accurately. The position is full-time, working three 12-hour night shifts from 7:00 PM to 7:30 AM. Self-scheduling is available, but workdays may vary and weekend and holiday rotations are required. Weekend, evening, and night shift differentials are offered where applicable.

Requirements

  • High school diploma or GED.
  • Completion of Block 1 in Nursing, or qualification as a Medical Assistant (MA), Nursing Assistant (NA), Emergency Medical Technician (EMT), or Behavioral Health Technician (BHT), or six months of healthcare-setting experience within the last year.
  • Basic Life Support (BLS) certification.
  • Previous Emergency Department or related healthcare experience is strongly preferred due to the pace and complexity of the unit.

Nice To Haves

  • Six months of acute care experience.
  • Certified Nursing Assistant (CNA) certification.
  • Emergency Medical Technician - Basic (EMT) license.

Responsibilities

  • Provide and collaborate on direct patient care services under the direct supervision of a licensed caregiver.
  • Assist with personal care, activities of daily living, vital signs, intake and output, ambulation, interventions, and selected portions of the patient care plan as directed by a nurse.
  • Observe and report changes in patient condition to a licensed caregiver.
  • Maintain accurate medical record documentation related to care delivered.
  • Address or direct questions and concerns from patients, families, caregivers, and health care team members.
  • Perform other duties as assigned.

Benefits

  • Weekend shift differentials are offered.
  • Evening and night shift differentials are offered where applicable.
  • Self-scheduling for shift and weekend coverage.
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