Patient Care Technician Emergency Department ED

HonorHealth • Scottsdale, AZ

3d • Onsite

About The Position

The Patient Care Technician works in the Emergency Department of a Level I Trauma Center that cares for approximately 140–150 patients each day. Using a team nursing model, technicians partner with nurses and paramedics to provide patient care and department support. The role includes direct patient care and unit support duties, with opportunities to develop advanced skills such as straight sticks, splinting, and trauma support through on-the-job training. With advanced training, technicians may perform trauma technician functions. Extensive training and development are provided; prior emergency department experience is strongly preferred but not required.

This is a full-time night-shift position working three 12-hour shifts, from 7:00 PM to 7:30 AM. Self-scheduling is available for shifts and weekend coverage; workdays may vary and are not fixed. Weekend and holiday rotations are required. Weekend, evening, and night shift differentials are offered where applicable.

The technician provides patient-related care tasks based on the principles of growth and development across the life span of patients served in the unit. Under the direct supervision of a licensed caregiver, the technician assists with patient care, observes and reports changes in patient condition, and documents care accurately in the medical record. The role also involves responding to questions or concerns from patients, families, caregivers, and healthcare team members.

Requirements

• High school diploma or GED.
• Completion of Block 1 in Nursing, or qualification as a Medical Assistant (MA), Nursing Assistant (NA), Emergency Medical Technician (EMT), or Behavioral Health Technician (BHT), or six months of healthcare-setting experience within the last year.
• Basic Life Support (BLS) certification.
• Availability for three 12-hour night shifts from 7:00 PM to 7:30 AM, with variable scheduled workdays and required weekend and holiday rotations.

Nice To Haves

• Six months of acute care experience.
• Prior emergency department experience (strongly preferred, but not required).
• Certified Nursing Assistant (CNA) certification.
• Emergency Medical Technician (EMT) certification.

Responsibilities

• Provide and collaborate on direct patient care services under the direct supervision of a licensed caregiver.
• Assist with personal care, activities of daily living, vital signs, intake and output, ambulation, interventions, and selected portions of the patient care plan as directed by a nurse.
• Observe patients and report changes in their condition to a licensed caregiver.
• Maintain accurate medical record documentation related to care delivered.
• Address or direct questions and concerns from patients, families, caregivers, or healthcare team members.
• Perform other duties as assigned.
• Rotate through direct patient care and unit support responsibilities; perform trauma technician functions with advanced training.

Benefits

• Weekend shift differentials.
• Evening and night shift differentials where applicable.
• Self-scheduling for shift and weekend coverage.
• On-the-job training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED