Patient Care Technician / NIGHTS - Emergency Department

UPMC•Jamestown, NY

About The Position

UPMC Chautauqua is seeking a full-time Patient Care Technician to work exclusively on night shift in the Emergency Department, including every other weekend and rotating holidays. The role is part of the UPMC Patient Care Support career ladder and offers opportunities for continued growth and advancement. Title and salary will be determined based on experience. The Patient Care Technician provides patient care and support to the nursing team, including assistance with activities of daily living, procedures, physical and respiratory therapies, and cardiopulmonary therapies. The role includes routine nursing assistant responsibilities and department-specific competencies, along with at least one advanced skill based on operational need. The technician communicates patient status changes and care feedback to the RN, documents care, supports department operations and quality initiatives, and follows patient-care, safety, and confidentiality policies.

Requirements

High school diploma or equivalent.
Meet one of the following: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or a bachelor's degree in a health sciences field.
Successful completion of the UPMC patient care technician class.
Successful completion of basic information system training.
Ability to communicate effectively orally and in writing.
CPR certification meeting AHA standards, including didactic instruction and skills demonstration, within 30 days of hire.
Complete Comprehensive Crisis Management (CCM) training within six months of hire and annually thereafter.
Complete NY Mandated Reporter training within 90 days of hire or transfer.
Meet the listed clearance requirements: NYS Staff Exclusion List (NYSEL) and NYS Statewide Central Register of Child Abuse (NYSCR).

Nice To Haves

Microcomputer experience.
Emergency Medical Technician (EMT) or Paramedic certification, or current enrollment in an EMT or Paramedic program.

Responsibilities

Suggest and support changes within the department, take responsibility for assignments, and contribute to department projects and quality initiatives.
Perform nursing assistant responsibilities, including bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients; obtaining weights, vital signs, and intake and output; applying or reapplying telemetry monitors; supporting HAC and PSI prevention; applying and removing restraints; performing simple dressings and bladder scans; collecting specimens; and completing tickets to ride.
Report equipment malfunctions and communicate effectively with other departments and members of the healthcare team.
Contribute to unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
Receive feedback and direction, communicate learning needs, improve knowledge and performance, seek assistance with planning and prioritization as needed, and participate in self-review when requested.
Provide patient care, assist with procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN regarding patient care and report changes in patient status.
Provide instruction to patients and families under the direction of the RN.
Apply, monitor, and remove patient restraints in accordance with physician or hospital protocol.
Follow patient-care and hospital-information policies and procedures, including safety policies and standard precautions.
Document in the medical record according to established procedures; complete assigned work promptly and productively; and perform department clerical functions as needed.
Achieve and maintain competency in, and perform at least one advanced skill based on department operational need: phlebotomy/venipuncture, peripheral IV removal, or 12-lead EKG and basic arrhythmia.
Perform in accordance with system-wide competencies and behaviors and complete other assigned duties.