Patient Care Technician (PCT) | Pediatric and PICU

Avera•Sioux Falls, SD

20h•Onsite

About The Position

The Patient Care Technician provides routine patient care and support services in accordance with established policies and procedures and as directed by a nurse or physician, helping maintain the highest quality of patient care. The position is based at Avera McKennan Hospital and serves the Pediatric and PICU areas. This role works 12-hour rotating shifts, including days, evenings, nights, weekends, and holidays. Shifts rotate between days and nights, with 36 hours every two weeks, typically split between two shifts one week and one shift the next. Every other Saturday night is required.

Requirements

Be able to work the specified hours.
Perform each essential job function satisfactorily, including having visual acuity adequate for position duties and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
Maintain confidentiality.
Work effectively in a team environment, coordinate workflow with team members, and help ensure a productive and efficient environment.
Comply with applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.

Nice To Haves

High school diploma or GED equivalent.
Certified Nurse Aide (CNA) credential.

Responsibilities

Provide safe, direct patient care, including ambulating, bathing, positioning, entering diet information, passing meal trays, feeding, and attending to other care needs.
Respond promptly to patient call lights and special needs, and ensure patient valuables and personal items are properly handled and accounted for.
Greet people arriving in the assigned area, answer inquiries, direct and assist visitors, relay messages, help with patient gifts, flowers, and mail, and run errands for department staff.
Assist patients in and out of wheelchairs, measure intake and output, collect specimens, and transport patients as needed.
Answer the telephone, operate the paging system, and attend the station and direct traffic during emergencies.
Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with the relevant departments.
Make outpatient appointments for patients being discharged.
Requisition supplies and equipment and request maintenance and repair services, completing related forms.
Request services such as chaplaincy, social services, and pastoral care as directed.
Perform clerical duties related to admissions, discharges, transfers, and deaths, including preparing appropriate charts and forms.
Manage interdepartmental and patient mail.
Keep patient rooms orderly, change bed linens, and perform routine cleaning tasks.