About The Position

The Patient Care Technician provides routine patient care and support services in accordance with established policies and procedures, as directed by a nurse or physician, to help maintain the highest quality of patient care. This position is in Pediatrics/PICU at Avera McKennan Hospital. Shifts are 12 hours, on days or nights, with a rotating schedule that includes evenings, weekends, and potentially holidays. The position is PRN.

Requirements

  • Be able to work the specified hours.
  • Perform each essential job function satisfactorily, including having visual acuity adequate for position duties and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
  • High school diploma or GED equivalent.
  • Minimum age requirement: 16.
  • Maintain confidentiality.
  • Work effectively in a team environment, coordinate workflow with other team members, and help ensure a productive and efficient environment.
  • Comply with applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.

Nice To Haves

  • Certified Nurse Aide (CNA) license or certification.

Responsibilities

  • Provide safe, direct patient care, including ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding patients, and attending to other care needs.
  • Respond promptly to patient call lights and special needs; ensure patient valuables and personal items are properly handled and accounted for.
  • Greet visitors, answer inquiries, direct and assist people, take and relay messages, assist with patient gifts, flowers, and mail, and run errands for department staff.
  • Assist patients in and out of wheelchairs, measure intake and output, collect specimens as needed, and transport patients as needed.
  • Answer the telephone, operate the paging system, and attend the station and direct traffic during emergencies.
  • Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with the relevant departments.
  • Make outpatient appointments for patients being discharged.
  • Requisition supplies and equipment, request maintenance and repair services, and prepare related forms.
  • Request services such as chaplaincy, social services, and pastoral care as directed.
  • Perform clerical duties related to admission, discharge, transfer, and death procedures, including preparing charts and forms.
  • Manage interdepartmental and patient mail.
  • Keep patient rooms orderly, change bed linens, and perform routine cleaning tasks.
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