Patient Care Tech Fulltime Day Outpatient Ambulatory

Thomas Jefferson University • Philadelphia, PA

2d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing patients’ physiological, emotional, and social needs while respecting individual differences. The PCT may collaborate with clinical departments and staff at a patient’s location to facilitate telehealth encounters between patients and providers.

This position is in outpatient ambulatory rehabilitation. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The PCT may also be assigned as a virtual safety associate based on campus needs and may facilitate clinical examinations during virtual care encounters under the direction of a distant provider.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
• Knowledge of risks patients face in a healthcare environment and the ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people from diverse backgrounds and the ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• BLS (Basic Life Support) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; physical tasks may include pushing or pulling patients on beds or stretchers, lateral transfers, and role-specific activities such as kneeling, bending, squatting, and performing CPR.
• Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.

Nice To Haves

• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and promptly respond to call lights or pages.
• When assigned, serve as a virtual safety associate based on campus needs.
• Under a distant provider’s direction, facilitate clinical examinations for virtual encounters, using required peripheral devices, video-conferencing equipment, and software.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits with access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED