Patient Care Tech Fulltime Day Outpatient Ambulatory

Jefferson Health Plans • Philadelphia, PA

4d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care, respecting each individual's uniqueness and addressing patients' physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters between patients and providers.

This position is in outpatient ambulatory rehabilitation and is scheduled Monday through Friday, 8:00 AM to 4:30 PM. Duties may include facilitating clinical exams for remote providers using peripheral devices, video-conferencing equipment, and software such as Epic and Vidyo.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT's role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply that knowledge to patients daily.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting information and needs.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• BLS - Basic Life Support certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds and meet the physical demands described, including frequent to continuous standing and walking; kneeling, bending, squatting, and performing CPR may also be required depending on role.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and respond promptly to call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• When required, facilitate clinical exams under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, including access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED