Patient Care Technician - Inpatient Holding- Full-time, Nights

NYU Langone Health • Village of Mineola, NY

16d • Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center providing diagnostic and therapeutic care across medical and surgical specialties, as well as inpatient and outpatient services. The hospital is committed to medical education, research, equity, and inclusion.

The Patient Care Technician assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides safe, competent, and compassionate support to people experiencing hospitalization or undergoing procedures and diagnostic tests. It also supports unit safety and the upkeep of supplies, equipment, and the care environment, while demonstrating NYU Langone Health’s Core Values.

The position is full-time and night-shift. The stated annual salary range is $62,044.84 to $62,044.84. Actual salary depends on experience, specialty, education, and hospital need; the range does not include bonuses, incentive or differential pay, or other compensation and benefits.

Requirements

• High school diploma or equivalent.
• One of the following PCT pathways: graduation from a PCT program and at least 6 months of hospital experience; CNA program graduation plus completion of EKG and phlebotomy courses, eligibility for PCT certification, and at least 6 months of hospital experience; or NHA PCT certification and at least 6 months of hospital experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.
• Basic Life Support certification.

Nice To Haves

• Additional language ability is an asset.

Responsibilities

• Demonstrate and incorporate NYU Langone Health Core Values into job duties, while respecting patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support; help keep patient rooms, equipment, care areas, and the unit clean, safe, orderly, and stocked.
• Assist with data collection for quality and performance improvement activities, including patient satisfaction measures, and support review and corrective-action planning related to patient and family responses.
• Recognize personal limitations and request assistance; discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources.
• Participate in orientation of other patient care technicians, unit meetings and conferences, and required annual education.
• Demonstrate awareness of the needs and behaviors of different age groups and cultures, and assist with unit activities and emergency situations as directed.
• Use specialized skills and safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms; follow infection prevention and control standards.
• Support patient safety and comfort; assist with admission, transfer, and discharge procedures and other assigned data-collection activities.
• Communicate clearly, compassionately, and respectfully with patients, families, nurses, and other members of the health care team; function as a respectful team member.
• Observe patients’ general behavior and report observations to the responsible registered or professional nurse; perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist patients with applicable activities, respond promptly to call lights and requests for personal care or activity, and refer requests outside the technician’s role to the assigned professional nurse.
• Complete responsibilities delegated by registered nurses and respond to specific task requests from registered professional nurses.
• Help secure patients’ personal property and handle valuables according to hospital procedures.
• Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other health care employees.
• Prepare patients for scheduled appointments, including helping them onto stretchers or into wheelchairs; run errands to other departments, including delivering specimens and equipment.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED