Patient Care Technician - Flex Pool - Days

Northern Arizona Healthcare•Flagstaff, AZ

11d•Onsite

About The Position

The Patient Care Technician (PCT), including Float/Flex Pool PCTs, assists with patient care, documentation, and supply management under the supervision of a charge nurse, clinical manager, and/or director. PCTs help keep units supplied, clean, and organized, and may provide office support by answering telephones, responding to questions within their capabilities, and performing data entry and collection. They follow Northern Arizona Healthcare policies and procedures, perform or assist with procedures within the PCT scope of practice, and work closely with the interdisciplinary team. Patients may range from infants to older adults. The Float/Flex Pool PCT may be assigned to any hospital unit needing PCT coverage, moved between departments during a shift, or assigned to work as a Patient Safety Attendant. When assigned to a 1:1 patient-sitting role, PCT duties cease and the employee completes the documentation required of a PSA. Call is required. The position is onsite only.

Requirements

High school diploma or GED.
Current, unrestricted CNA or LNA license in the State of Arizona.
Basic Life Support (BLS) certification.
Understanding of computers and competence using computers and basic software programs.
Obtain and maintain clinical competencies appropriate to assigned roles.
If the employee does not have an Arizona LNA license: fingerprint clearance card application number required upon hire, and fingerprint clearance card required within 90 days of hire.

Responsibilities

Maintain department cleanliness, including following cleanup procedures after treatments.
Assist with patient transfers, including transfers involving weight-bearing restrictions or motor impairment, and transfers to or from wheelchairs.
Assist patients with donning and doffing compression garments and with activities of daily living, including toileting.
Observe skin integrity and report problem areas to supervising clinicians.
Within scope of practice, assist with catheter and IV removal and phlebotomy.
Prioritize and problem-solve in response to changes in patient status or condition; assess patient care needs promptly and accurately.
Collaborate with physicians and other healthcare professionals to support appropriate staffing and quality patient care.
Serve as a resource to other staff, assist with patient care, and help physicians enter orders into the EMR as needed.
Assist with dressing removal as assigned by a supervising clinician.
Assist patients with mobility under the direction of a supervising clinician, including therapeutic exercises.
Follow safety guidelines for isolation precautions and bloodborne pathogens.
Assist patients into and out of vehicles as needed and reinforce discharge instructions.
Collaborate with the interdisciplinary team and community agencies; use the EMR for documentation and communication; help secure durable medical equipment as necessary.
Manage the breastfeeding center breastpump rental program, including bookkeeping, payments, invoices, billing records, contracts, receipts, patient contact, and the rental system.
Order supplies for the breastfeeding center and nursery; liaise with breastpump suppliers and the breastpump company; clean and restock breastpumps.
Provide telephone triage to families regarding breastfeeding.
Transport equipment and supplies as needed.
Answer, evaluate, and prioritize administrative telephone calls, obtaining accurate information and communicating effectively with callers.
Assist with orientation and training of new PCT staff and promote best practices among colleagues.
Maintain unit documents and charts, copy charts as requested, and assist the charge nurse with clerical duties.
Document objective patient data and care provided, and report abnormal findings to the supervising clinician.
Understand unit standards of care and practice and administrative policies, and know how to locate the unit's policies and procedures manual.
Engage in professional and collegial interactions and pursue personal development.
Apply care and practice guidelines through the nursing process and in accordance with Arizona State Board of Nursing laws and regulations.
Report safety incidents promptly through the Midas/RDE tool, attend safety training, work safely, and monitor the work environment for safety issues.
Comply with applicable state and federal regulations, statutes, and company policies; keep required certifications and licenses current; and complete mandatory modules and job-specific training on time.
Obtain and maintain clinical competencies appropriate to assigned roles.
Provide call coverage and work on hospital units or in a Patient Safety Attendant assignment as needed.