Patient Access Associate (PRN; Days) - Flex Pool

LCMC Health • Metairie, LA

4d

About The Position

The Patient Access Associate welcomes patients in person and by phone, schedules appointments, checks patients in, and ensures patient information is accurate and secure. The role helps patients feel comfortable, informed, and cared for, including when they are stressed or unsure. The associate works closely with providers and clinic staff to support smooth daily operations in a clinic setting.

Requirements

• High school diploma/GED or equivalent, or two years of work experience.
• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographic information.
• Scan documents and verify coverage.
• Explain patients’ financial responsibility and collect payments when appropriate.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED