Patient Care Technician Neonatal ICU

HonorHealth•Scottsdale, AZ

4d•Onsite

About The Position

The Patient Care Technician supports daily operations in the Neonatal Intensive Care Unit in a combined Patient Care Technician and Health Unit Coordinator (HUC) role. Duties include stocking supplies, providing administrative support, and occasionally assisting with babies or pod sitting as needed. The position also includes specialized milk technician responsibilities, including preparing breast milk for babies, which requires attention to detail and accuracy. Under the direct supervision of a licensed caregiver, the technician provides patient-related care based on growth and development across the life span of patients served in the unit. Care may include personal care, activities of daily living, vital signs, intake and output, ambulation, interventions, and assigned portions of the patient care plan. The technician observes and reports changes in patient condition, documents delivered care accurately, and addresses or directs questions and concerns from patients, families, caregivers, and health care team members. This is a full-time night-shift position working three 12-hour shifts, 6:00 PM–6:30 AM. Self-scheduling is offered, but workdays may vary and there are no set or fixed days. Weekend and holiday rotations are required. Weekend, evening, and night shift differentials are offered where applicable.

Requirements

High school diploma or GED.
Completion of Block 1 in Nursing, or qualification as a Medical Assistant (MA), Nursing Assistant (NA), Emergency Medical Technician (EMT), or Behavioral Health Technician (BHT), or six months of experience in a healthcare setting within the last year.
Basic Life Support (BLS) certification.
Strong attention to detail and accuracy, particularly for breast milk preparation.

Nice To Haves

Previous MA or PCT experience.
Six months of acute care experience.
Certified Nursing Assistant (CNA) certification.
Emergency Medical Technician-Basic (EMT) license.

Responsibilities

Support daily NICU unit operations, including stocking supplies and administrative support.
Occasionally assist with babies or pod sitting as needed.
Prepare breast milk for babies as part of specialized milk technician duties.
Provide and collaborate on direct patient care under the direct supervision of a licensed caregiver.
Perform personal care and activities of daily living, take vital signs, monitor intake and output, assist with ambulation, provide interventions, and implement selected portions of the patient care plan as directed by a nurse.
Observe and report changes in patient condition to a licensed caregiver.
Maintain accurate medical record documentation related to care delivered.
Address or direct questions and concerns from patients, families, caregivers, and health care team members.
Perform other duties as assigned.