Patient Care Technician Neonatal ICU

HonorHealth • Scottsdale, AZ

3d • Onsite

About The Position

The Patient Care Technician supports patient care and daily operations in the Neonatal Intensive Care Unit (NICU), combining patient-care, Health Unit Coordinator (HUC), and specialized milk technician responsibilities. Duties include stocking supplies and providing administrative support, with occasional assistance with babies or pod sitting as needed. The role also prepares breast milk for babies, requiring strong attention to detail and accuracy.

Under the direct supervision of a licensed caregiver, the technician provides patient-related care based on growth and development principles across the lifespan of patients served in the unit. The position is full-time on the night shift, working three 12-hour shifts from 6:00 PM to 6:30 AM. Self-scheduling is offered; scheduled workdays may vary, and weekend and holiday rotations are required. Weekend, evening, and night shift differentials may apply.

Requirements

• High school diploma or GED.
• Completion of Block 1 in Nursing, or qualification as a Medical Assistant (MA), Nursing Assistant (NA), Emergency Medical Technician (EMT), or Behavioral Health Technician (BHT), or six months of healthcare-setting experience within the last year.
• Basic Life Support (BLS) certification.
• Strong attention to detail and accuracy for breast-milk preparation.

Nice To Haves

• Previous Medical Assistant (MA) or Patient Care Technician (PCT) experience.
• Six months of acute-care experience.
• Certified Nursing Assistant (CNA) certification.
• Emergency Medical Technician (EMT) license.

Responsibilities

• Stock supplies and provide administrative support for daily NICU operations.
• Occasionally assist with babies or pod sitting as needed.
• Prepare breast milk for babies as part of specialized milk technician duties.
• Provide and collaborate on direct patient-care services under the direct supervision of a licensed caregiver.
• Perform personal care and activities of daily living, take vital signs, record intake and output, assist with ambulation, and carry out interventions and selected portions of the patient care plan as directed by a nurse.
• Observe patients and report changes in their condition to a licensed caregiver.
• Maintain accurate medical record documentation related to care delivered.
• Address or direct questions and concerns from patients, families, caregivers, and health care team members.
• Perform other duties as assigned.

Benefits

• Weekend shift differentials.
• Evening and night shift differentials where applicable.
• Self-scheduling for shift and weekend coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED