Patient Care Technician Observation
About The Position
The Patient Care Technician works in a fast-paced, 30-bed short-stay Observation unit adjacent to the Emergency Department and managed by hospitalists. The unit primarily serves patients admitted through the ED, with a goal of discharge or transfer within 24 hours, though patients may stay longer based on placement needs and capacity. The unit averages approximately 17 admissions and 10 discharges each day, creating an environment with constant patient movement and rapid turnover. The technician provides direct patient care, including vital signs, assistance with activities of daily living, and admission and discharge support. The role also includes unit secretary responsibilities, such as answering phones, greeting visitors, and supporting clerical workflows. The technician works collaboratively alongside nurses and provides care under the direct supervision of a licensed caregiver, observing and reporting changes in patient condition and maintaining accurate medical record documentation. This is a full-time day-shift position with three 12-hour shifts, from 6:00 AM to 6:30 PM. Self-scheduling is offered, workdays may vary, and weekend and holiday rotations are required.
Requirements
- High school diploma or GED.
- Completion of Block 1 in Nursing, or qualification as a Medical Assistant (MA), Nursing Assistant (NA), Emergency Medical Technician (EMT), or Behavioral Health Technician (BHT), or six months of experience in a healthcare setting within the last year.
- Basic Life Support (BLS) certification.
- Ability to work three 12-hour day shifts from 6:00 AM to 6:30 PM, with variable workdays and required weekend and holiday rotations.
Nice To Haves
- Six months of acute care experience.
- Certified Nursing Assistant (CNA) certification.
- Emergency Medical Technician - Basic (EMT) license.
- Experience or background as a nursing student, Medical Assistant, EMT, or in a dynamic, team-oriented setting.
Responsibilities
- Provide and collaborate on direct patient care under the direct supervision of a licensed caregiver.
- Assist with personal care and activities of daily living, vital signs, intake and output, ambulation, interventions, and directed portions of the patient care plan.
- Assist with patient admission and discharge support.
- Observe and report changes in patient condition to a licensed caregiver.
- Maintain accurate medical record documentation related to care delivered.
- Address or direct questions and concerns from patients, families, caregivers, and health care team members.
- Answer phones, greet visitors, and support clerical workflows as part of unit secretary responsibilities.
- Perform other duties as assigned.
Benefits
- Weekend shift differentials.
- Evening and night shift differentials where applicable.
- Self-scheduling for shift and weekend coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
