Patient Care Technician Observation

HonorHealth • Phoenix, AZ

5d

About The Position

The Patient Care Technician works in HonorHealth’s Observation Unit, an extension of the Emergency Department providing focused care for patients with approximately 24-hour decision and treatment plans. The unit serves an average of 7–10 patients per day and collaborates with a multidisciplinary team, including RN Externs. Approximately 6 RNs and 4 PCTs staff each shift. PCTs may rotate into Health Unit Coordinator (HUC) responsibilities to gain experience in both direct patient care and unit coordination.

Under the direct supervision of a licensed caregiver, the technician provides patient-related care based on growth and development principles across the lifespan of patients served in the unit. The role assists with care, observes and reports changes in patient condition, and maintains accurate documentation of care delivered. The position is full-time on the day shift, working three 12-hour shifts from 6:00 AM to 6:30 PM. Shift and weekend coverage are self-scheduled; workdays may vary. Weekend and holiday rotations are required.

Requirements

• High school diploma or GED.
• Completion of Block 1 in Nursing, or qualification as a Medical Assistant (MA), Nursing Assistant (NA), Emergency Medical Technician (EMT), or Behavioral Health Technician (BHT), or six months of experience in a healthcare setting within the last year.
• Basic Life Support (BLS) certification.
• Ability to work three 12-hour day shifts, 6:00 AM–6:30 PM; scheduled workdays may vary.
• Availability for required weekend and holiday rotations.

Nice To Haves

• Six months of acute care experience.
• Certified Nursing Assistant (CNA) certification.
• Emergency Medical Technician – Basic (EMT) license.

Responsibilities

• Provide and collaborate on direct patient care services under the direct supervision of a licensed caregiver, including personal care, activities of daily living, vital signs, intake and output, ambulation, interventions, and selected portions of the patient care plan as directed by a nurse.
• Assist with, observe, and report changes in patient condition to a licensed caregiver.
• Maintain accurate medical record documentation related to care delivered.
• Address or direct questions and concerns from patients, families, caregivers, or health care team members.
• Perform other duties as assigned.
• May rotate into Health Unit Coordinator (HUC) responsibilities.

Benefits

• Weekend shift differentials.
• Evening and night shift differentials where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED