Patient Care Technician - Ancillary Float Pool (32 Hrs/week-Day Shift)

Tufts Medicine•Lowell, MA
•$20 - $25•Onsite

About The Position

The Patient Care Technician provides basic nursing support and patient care services under the direction of a nurse, following physician orders and department and hospital policies and procedures. The role performs and oversees services in a designated area and works cooperatively with other departments and services to support quality health care. This is an experienced-level role requiring basic knowledge of job procedures and tools, obtained through work experience and vocational or technical education, and performed under moderate supervision. The position is based at Lowell General Hospital in Lowell, Massachusetts. It is scheduled for 32 hours per week on the day shift, 7:00 a.m. to 3:30 p.m., with every other weekend and every other holiday required. The role involves providing activities-of-daily-living care, supporting patient admissions and discharges, maintaining patient safety and a clean environment, collecting and reporting patient data, operating equipment, and assisting patients, families, and the care team.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification.
  • Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel.
  • Ability to work as a team member and promote a caring, collegial attitude.
  • Ability to work under stressful conditions and adapt to changing pace, frequent interruptions, emergencies, and critically ill patients.
  • Ability to recognize patient data relative to age-specific needs and provide care according to department policies and procedures.
  • Ability to organize and prioritize work.
  • Ability to lift up to 30–35 pounds and turn patients; prolonged standing and walking are also required.
  • Manual dexterity for fine hand manipulation when performing procedures and operating a computer keyboard.
  • Ability to see a computer screen and reports.

Nice To Haves

  • One year of healthcare experience and nursing service experience.
  • Certification as a patient care technician, clinical associate, certified nursing assistant, or equivalent.

Responsibilities

  • Under the direction of a nurse, perform activities-of-daily-living patient care in an environment that optimizes patient safety.
  • Prepare patient rooms for admission.
  • Maintain a clean and safe environment for patients.
  • Prioritize patient care according to nursing direction and the discharge plan.
  • Transport patients to procedures or discharge within or from the hospital as directed.
  • Clean and operate equipment safely and correctly.
  • Prepare patients for meals, assist with meals, or feed patients as necessary.
  • Perform technical tasks, including using a glucometer and lift-assisted devices and collecting specimens.
  • Collect, record, and report accurate patient data in a timely manner.
  • Perform Patient Sitter duties and maintain continuous observation as outlined in the Sitter guidelines.
  • Provide clerical support as needed.
  • Greet visitors professionally and direct them to the appropriate destination.
  • Answer phones professionally and direct callers to the appropriate person.
  • Screen people requesting access to the department and enforce department security policies.
  • Complete administrative duties related to patient admissions, transfers, and discharges in an organized and timely manner.
  • Maintain paper components in each patient chart.
  • Attend to patients and family members in a caring and timely manner while maintaining a professional, friendly demeanor.
  • Work cohesively as a member of the patient care team and anticipate team members’ needs.
  • Establish and maintain positive, caring relationships with patients, families, and team members.
  • Report variances in accordance with hospital policy.
  • Participate regularly in department meetings and in-service programs.

Benefits

  • Competitive salaries and benefits starting on day one.
  • 403(b) retirement plan with company match.
  • Tuition reimbursement.
  • Free on-campus parking.
  • Career growth opportunities.
  • Guaranteed hours.
  • Comprehensive Total Rewards package supporting health, financial security, and career growth.
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