Patient Care Technician- Discharge Unit

Baystate Health • Springfield, MA

10d • Onsite

About The Position

Baystate Health is seeking a Patient Care Technician to join the Discharge Unit at Baystate Medical Center in Springfield, Massachusetts. The team cares for a diverse adult patient population and works with physicians, nurses, and interdisciplinary teams to provide safe, compassionate, high-quality care.

The role provides age-appropriate patient care and monitoring, performs approved clinical procedures and testing, and assists nurses and providers with delegated care. The technician communicates with patients, families, and the healthcare team, supports patient safety and emergency response, and maintains required clinical competencies.

This is a full-time position scheduled for 36 hours per week: 8:00 a.m.–5:30 p.m., four days per week. Holiday work is required every other holiday. The listed hourly compensation range is $17.01–$25.87, with a midpoint of $20.80; actual pay depends on relevant experience and other factors.

Requirements

• GED or HiSET.
• Basic Life Support certification from the American Heart Association.
• Certified Nurse Aide certification.

Responsibilities

• Provide safe, age-appropriate patient care.
• Obtain and document vital signs, measurements, intake and output, and changes in patient condition; promptly report concerns to the appropriate clinical team member.
• Perform approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific clinical functions in accordance with Baystate Health policies.
• Assist nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities.
• Monitor patients and report unexpected changes.
• Communicate respectfully and effectively with patients, families, and the healthcare team.
• Recognize culturally based needs and support clinical and non-clinical team activities.
• Maintain patient safety, initiate appropriate emergency procedures, and provide one-to-one patient observation when required.
• Maintain required clinical competencies.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans, depending on eligibility.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous paid time off for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED