Patient Care Tech- ER

Memorial Hermann Health System•Sugar Land, TX

About The Position

The Patient Care Technician (PCT) II provides patient care under the direct supervision of a licensed nurse. The role includes identifying and responding to abnormal findings, escalating changes in a patient’s condition to the nurse, and assisting with activities of daily living. The technician supports patient elimination, hygiene, comfort, safety, nutrition, and activity while practicing patient- and family-centered care. The position typically reports to the Unit Manager. The PCT II performs direct care for assigned patients, including vital signs, visual monitoring, hygiene, toileting, mobility, nutrition and bathing support, charting, and other activities of daily living as needed. The technician documents information accurately and promptly, reports unusual changes or findings, maintains a safe and clean environment, and obtains and prepares laboratory specimens as prescribed within the scope of the role. The position also includes helping orient new employees as appropriate and supporting organizational safety, quality, service, and professional-development goals.

Requirements

  • One year of prior patient care experience, such as Certified Nursing Assistant, Emergency Medical Technician, Patient Care Technician, or a similar role.
  • Proficiency in all Core Competencies of the PCT I and II position, as noted in Memorial Hermann’s PCT Competency Based Tool and validated by Memorial Hermann Clinical Education by the end of orientation.
  • Basic Life Support certification issued by the American Heart Association within 90 days of employment.

Nice To Haves

  • Prior patient care experience in an acute care setting is preferred.

Responsibilities

  • Provide direct patient care for assigned patients under the direct supervision of a licensed nurse.
  • Perform vital signs, visual monitoring of patient condition, hygiene, toileting, mobility, nutrition and bathing support, charting, and other activities of daily living as needed.
  • Document information accurately and promptly, and report unusual changes or findings to the nurse.
  • Assist in maintaining a safe and clean working environment.
  • Follow safe work practices, safety rules, organizational safety programs, and Memorial Hermann policies and procedures.
  • Obtain and prepare laboratory specimens as prescribed and within the scope of the role.
  • Help orient new employees as appropriate.
  • Ensure safe care for patients, staff, and visitors while adhering to organizational policies, procedures, and standards related to time management, supply management, productivity, and service quality.
  • Meet mandatory and continuing education and skills-competency requirements, and support department-based goals.
  • Model compassionate, personalized, safe, and efficient service for patients and the workforce.
  • Perform other duties as assigned.
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