Patient Care Technician - 8 West PCU - FT
About The Position
The Patient Care Technician works in 8 West PCU, a 27-bed Enhanced Monitoring Unit providing step-down care focused on gastrointestinal and pulmonary patients. The role provides basic clerical and technical clinical services that support patient care, cleanliness, safety, and comfort through a collaborative, team-oriented approach. The technician provides basic nursing care and technical skills for specified age groups, assists patients with activities of daily living, and documents and reports observations to licensed staff. The role also supports unit operations and patient flow, including admissions, transfers, and discharges; assists with registration, patient and visitor wayfinding, communications, supplies, equipment, scheduling, quality activities, and regulatory compliance. Depending on competencies, duties may include phlebotomy, nonsterile wound dressing care, replacing or removing saline locks, and colostomy bag changes. The successful candidate must attend mandatory orientation classes during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks. A $7,500 sign-on bonus is available to eligible external candidates who meet applicable guidelines.
Requirements
- High school diploma or GED.
- No prior experience required.
- Effective interpersonal, communication, and teamwork skills.
- Successfully complete orientation and competency validation for the position.
- A Certified Nursing Assistant credential is required if working in a critical access facility.
- Must be available for mandatory daytime orientation, Monday through Friday, 8 a.m. to 5 p.m., during the first two weeks.
Responsibilities
- Provide basic nursing care and perform technical skills for specified age groups according to established standards.
- Assist patients with activities of daily living.
- Document and report patient observations to licensed staff.
- Transport patients, supplies, specimens, and equipment within the facility.
- Contribute to performance improvement activities and departmental outcomes; participate in unit quality activities and audits.
- Participate in unit activities and organizational councils or committees; may lead unit huddles and participate in interdepartmental patient rounds.
- Support staff scheduling, including covering lunch assignments.
- Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
- Order, stock, and organize department or unit supplies and equipment.
- Assist patients and visitors with wayfinding and registration, answer phones, and provide service-oriented interactions.
- Clean and prepare unit-based equipment between patients and gather supplies needed to operate equipment.
- Operate and maintain general office equipment.
- Support timely admission, transfer, and discharge processes and coordinate patient flow using department-specific software and the Intranet.
- Receive and screen incoming calls through telephone and patient call systems, route calls, and accurately take messages.
- Monitor cleanliness of waiting and break rooms and perform safety and environmental rounds.
- Participate in the sitter process when appropriately competent.
- Assist with regulatory compliance, including assigned checks and monitoring of refrigerators, glucose meters, equipment-room storage, and code carts.
- Perform phlebotomy, nonsterile wound dressing care, saline lock replacement or removal, and colostomy bag changes when competency appropriate.
Benefits
- Comprehensive medical, dental, and vision benefits.
- Employer-funded pension plan, vested after five years; voluntary 403(b).
- Paid time off accrued from day one.
- Onsite fitness studios and discounts at Carilion Wellness centers.
- Access to the Personify Health health and wellness app.
- Childcare discounts.
- Continued education and training.
- A $7,500 sign-on bonus may be available to eligible external candidates who meet applicable guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
