Patient Care Technician - Inpatient Holding- Full-time, Nights

NYU Langone Health • Mineola, NY

15d

About The Position

NYU Langone Hospital—Long Island is hiring a Patient Care Technician to assist professional nurses in caring for patients and families. The technician completes assigned patient-care tasks and provides competent, safe, compassionate support to patients who are hospitalized or undergoing procedures and diagnostic tests. The role also supports the unit by maintaining supplies, equipment, and a safe environment, while demonstrating NYU Langone Health Core Values in all aspects of job performance.

The technician assists with patient safety, comfort, personal care, admissions, transfers, discharges, and preparations for appointments. Under direction of registered nurses, the technician performs delegated duties, reports patient observations, responds to call lights and requests, and supports patients on continuous observation or in restraints according to policy. Specific assigned tasks may include phlebotomy, glucose fingersticks, and electrocardiograms. The position also involves communicating respectfully with patients, families, and healthcare staff; helping maintain clean and orderly care areas; ensuring supplies and equipment are available; and running errands such as delivering specimens and equipment.

The position is full-time and works nights. The hospital is a 591-bed university-affiliated medical center offering inpatient and outpatient services across medical and surgical specialties, with commitments to education, research, equity, and inclusion.

Requirements

• High school diploma or equivalent.
• One of the following PCT qualifications: graduate of a PCT program with at least six months of hospital experience; CNA graduate with course completion in EKG and phlebotomy, PCT certification eligibility, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) with at least six months of hospital experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
• Complete the PCT online program within three months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Additional language skills are an asset.

Responsibilities

• Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
• Complete assigned patient-care tasks and delegated responsibilities under the direction of registered nurses.
• Assist with patient safety, comfort, personal care, activity, and requests for assistance; promptly answer call lights and refer requests outside the technician’s role to the assigned nurse.
• Observe general patient behavior and report observations to the responsible professional nurse.
• Perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist with admission, transfer, and discharge procedures and prepare patients for scheduled appointments, including helping place patients on stretchers or in wheelchairs.
• Perform assigned specialized patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms, using appropriate skills and safety practices.
• Assist in emergency situations as directed and follow infection prevention and control standards.
• Communicate clearly, respectfully, and supportively with patients, families, nurses, and other healthcare team members.
• Support unit activities, including quality and performance improvement data collection, patient satisfaction activities, and patient/family response review and corrective action plans.
• Maintain accountability for supplies and equipment; ensure necessary supplies and equipment are available in patient rooms and on the unit.
• Help keep patient environments, equipment, care areas, and the nursing unit clean, safe, and orderly.
• Provide direct assistance to members of the healthcare team and run errands to other departments, including delivery of specimens and equipment.
• Handle patient valuables and personal property according to hospital procedures.
• Discuss learning needs and goals with the Nurse Manager or appropriate leadership, seek learning resources, participate in unit meetings and conferences, and complete required annual education.
• Participate in the orientation of other patient care technicians.
• Recognize personal limitations and request assistance when needed.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED