Patient Care Technician - 5 West Unit

Carilion Clinic•Roanoke, VA

4d•Onsite

About The Position

The Patient Care Technician on the 5 West Unit is part of a collaborative patient care team providing basic nursing care and clinical and clerical support. The 26-bed medical-surgical unit specializes in medical treatment and recovery for patients with complex IV drug-related infections, with recovery periods of up to six weeks. The technician supports patients of all ages with vital signs and activities of daily living, and may provide one-on-one observation for patients on suicide or safety precautions. The position may require support across multiple nursing units or Carilion facilities. Required orientation classes take place during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks. The position works part time on day, evening, and night shifts, with every other weekend and rotating holidays.

Requirements

High school diploma or equivalent education.
Effective interpersonal, communication, and teamwork skills.
Successful completion of required orientation and position competency validation.
AHA BLS-HCP certification within six months of hire.
Ability to attend mandatory orientation classes Monday through Friday, 8 a.m. to 5 p.m., during the first two weeks.
Ability to prioritize and manage time in a fast-paced patient care environment.
Ability to perform physical tasks including lifting, prolonged standing, bending, pushing, pulling, reaching, and walking.
Ability to work every other weekend and rotating holidays.

Nice To Haves

Previous direct patient care experience.
Certified Nursing Assistant certification; required if working in a critical access facility.

Responsibilities

Provide basic nursing care and specified advanced technical skills according to established standards and patient age-specific needs.
Measure and document patient observations, including blood pressure, oxygen levels, and temperature, and report relevant information to licensed staff.
Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
Provide one-on-one observation or sitter support for patients on suicide precautions, safety precautions, or experiencing confusion, when assigned and competency requirements are met.
Transport patients, supplies, specimens, and equipment within the facility.
Contribute to performance improvement activities, unit quality surveillance, and departmental or service-line outcomes.
Use the electronic medical record, assist with chart audits, and review records for outstanding orders; notify nurses of stat orders and medication changes.
Participate in shared governance, organizational councils or committees, unit huddles, and interdepartmental patient rounds as assigned.
Support unit staff scheduling, including covering lunch assignments.
Order, stock, and organize supplies and equipment; clean unit equipment between patients and gather supplies needed to operate it.
Provide customer service and way-finding assistance; welcome patients and visitors, assist with registration, answer and route calls, and take accurate messages.
Operate and maintain general office equipment and follow procedures for timely equipment repairs.
Help coordinate admission, transfer, discharge, and patient-flow processes using department-specific software and the Intranet.
Monitor waiting and break room cleanliness and conduct unit safety and environmental rounds with multidisciplinary team members.
Assist with regulatory compliance tasks, such as refrigerator, glucose meter, equipment-room storage, or code-cart checks, as assigned.
Perform competency-dependent tasks such as phlebotomy, nonsterile wound dressing changes, saline lock replacement or removal, and colostomy bag changes.
Maintain patient, staff, and customer confidentiality and suggest cost-containment initiatives for the work unit.
Follow departmental guidelines and procedures and demonstrate knowledge of life-span growth and development when providing patient care.