Patient Care Technician - 5 West Unit - PT

Carilion Clinic•Roanoke, VA

6d•$17 - $24

About The Position

The Patient Care Technician is a key member of the health care team, providing basic clerical and technical clinical services that support patients’ care, cleanliness, safety, and comfort. The role provides basic nursing care and specified advanced technical skills, assists patients with activities of daily living, and documents and reports observations to licensed staff. The position serves patients of all ages and works collaboratively with unit staff and other health professionals. The position is part time on a day/evening/night shift, with every other weekend and rotating holidays. The successful candidate must attend mandatory orientation classes during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks. The role is based on a 26-bed medical-surgical unit specializing in treatment and recovery for patients with complex IV drug-related infections. The unit’s multidisciplinary team includes therapists, physicians specializing in addictions, peer recovery specialists, psychiatric technicians, and others. The work is performed in a patient care environment that may be fast-paced and require prioritization and time-management skills. The technician may support multiple nursing units or Carilion facilities and may sit with patients on suicide precautions or who are confused. Exposure to infectious diseases, biohazardous and hazardous materials, regulated medical waste, and combative patients is possible. Physical requirements include lifting, prolonged standing, bending, pushing, pulling, reaching, and walking; prolonged sitting, viewing a computer screen, and keyboard use may also be necessary. The position requires maintaining confidentiality and following established guidelines and procedures, with work reviewed by others for compliance.

Requirements

High school diploma or equivalent education.
Effective interpersonal, communication, and teamwork skills.
Successful completion of position orientation and competency validation.
AHA BLS-HCP certification required within six months of hire.
Ability to attend required daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.
Ability to perform responsibilities in a fast-paced environment using prioritization and time-management skills.

Nice To Haves

Previous direct patient care experience.
Certified Nursing Assistant certification is preferred; it is required if working in a critical access facility.

Responsibilities

Provide basic nursing care and specified advanced technical skills according to established standards and age-specific needs.
Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
Take patient blood pressure, oxygen levels, and temperature; document and report observations to licensed staff.
Provide one-on-one care or sit with patients on suicide or safety precautions, or patients who are confused, when assigned and competent to do so.
Transport patients, supplies, specimens, and equipment within the facility.
Contribute to performance improvement activities and participate in unit quality surveillance, shared governance, and organizational councils or committees.
Demonstrate competent EMR knowledge and assist with chart audits.
Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
Support unit staff scheduling, including covering lunch assignments; may lead unit huddles and participate in interdepartmental patient rounds.
Order, stock, organize, and maintain unit supplies and equipment; process equipment between patients and follow procedures for timely repairs.
Assist patients and visitors with way-finding, registration, and customer service; welcome visitors and serve as a service-oriented representative of the unit.
Answer and screen telephone and patient call-system inquiries, route calls, and accurately take messages using excellent telephone etiquette and interpersonal skills.
Monitor cleanliness of waiting and break rooms and perform safety and environmental rounds.
Assist with timely admission, transfer, and discharge processes and coordinate patient flow using unit software and the Intranet.
Assist with regulatory compliance tasks, such as refrigerator, glucose meter, and equipment-room checks, and code-cart checks as assigned.
Perform phlebotomy, nonsterile wound dressing care, saline-lock replacement or removal, and colostomy bag changes when competent and assigned.
Maintain patient, staff, and customer confidentiality and suggest cost-containment initiatives in the immediate work unit or department.