Patient Care Technician - Inpatient Rehab - FT

Carilion Clinic•Roanoke, VA

2d•$17 - $24•Onsite

About The Position

The Patient Care Technician is a key member of the healthcare team who provides basic nursing care and specified technical clinical services to patients of all ages. The role supports patient cleanliness, safety, comfort, and activities of daily living, including taking vital signs, assisting with bathing, meals, toileting, and ambulation, and documenting and reporting observations to licensed staff. Depending on competency and assignment, duties may include one-on-one care for patients on suicide or safety precautions, phlebotomy, nonsterile wound dressings, saline lock removal or replacement, and colostomy bag changes. The position also performs clerical, operational, and patient-flow duties. These include transporting patients and supplies; supporting admissions, transfers, and discharges; assisting with registration and way-finding; managing calls and messages; maintaining supplies and equipment; reviewing records for outstanding orders; and contributing to unit quality, safety, and performance improvement activities. The technician may support multiple nursing units or Carilion facilities and works collaboratively with patients, visitors, families, physicians, and staff in a fast-paced patient care environment. This is a full-time position on the day shift, with every other weekend and rotating holidays. The successful candidate must attend mandatory daytime orientation classes, Monday through Friday, from 8 a.m. to 5 p.m. for the first two weeks. A sign-on bonus may be available to candidates who meet applicable guidelines.

Requirements

High school diploma or equivalent education.
Effective interpersonal, communication, and teamwork skills.
Successful completion of orientation and position competency validation.
AHA BLS-HCP certification required within six months of hire.
Ability to attend mandatory orientation classes during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.
Ability to prioritize and manage time in a fast-paced environment.
Ability to demonstrate knowledge of life-span growth and development and identify and provide care appropriate to patients’ ages and specific needs.
Ability to perform the physical requirements of the role, including lifting, prolonged standing, bending, pushing, pulling, reaching, and walking.

Nice To Haves

Previous experience in direct patient care.
Certified Nursing Assistant certification; required if working in a critical access facility.

Responsibilities

Provide basic nursing care and specified technical clinical services according to established standards.
Measure patient blood pressure, oxygen levels, and temperature.
Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
Provide one-on-one care for patients on suicide or safety precautions when assigned.
Document and report patient observations to licensed staff.
Transport patients, supplies, specimens, and equipment within the facility.
Contribute to performance improvement activities and participate in unit quality surveillance, shared governance, and organizational councils or committees.
Demonstrate knowledge of the electronic medical record and assist with chart audits.
Participate in unit huddles and interdepartmental patient rounds; support staff scheduling and cover lunch assignments as needed.
Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
Order, stock, organize, and maintain department or unit supplies and equipment.
Assist patients and visitors with way-finding, registration, and customer service; welcome visitors and model service excellence.
Answer and screen incoming telephone and patient-call-system calls, route calls appropriately, and accurately take messages.
Clean and process unit equipment between patients, gather supplies, operate and maintain general office equipment, and follow procedures for equipment repairs.
Support timely admissions, transfers, and discharges, and coordinate patient flow using unit software and the Intranet.
Monitor cleanliness of waiting and break rooms and conduct safety and environmental rounds.
Participate in the sitter process when appropriately competent.
Assist with regulatory compliance activities, including checks of refrigerators, glucose meters, equipment storage, and code carts as assigned.
Perform phlebotomy, nonsterile wound dressing care, saline lock replacement or removal, or colostomy bag changes when appropriately competent.
Maintain patient, staff, and customer confidentiality and follow established guidelines and procedures.