Patient Care Technician - Emergency Medicine, Part-time, Evenings

NYU Langone Health • Village of Mineola, NY

4d

About The Position

The Patient Care Technician assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, with an understanding of the challenges associated with hospitalization, procedures, and diagnostic tests. The technician also supports the unit by maintaining supplies, equipment, and the care environment, and demonstrates NYU Langone Health Core Values in all aspects of job performance.

The position is part-time in Emergency Medicine, with evening hours. The technician works under the direction of registered nurses and other healthcare professionals, supporting patient safety, comfort, communication, and daily care needs.

Requirements

• High school graduate or equivalent.
• One of the following: graduate of a Patient Care Technician program with at least 6 months of hospital experience; CNA graduate with completed EKG and phlebotomy coursework, eligibility for PCT certification, and at least 6 months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) with at least 6 months of hospital experience.
• Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of an additional language.

Responsibilities

• Demonstrate knowledge of and incorporate NYU Langone Health Core Values into work.
• Respect patient confidentiality, privacy, dignity, and rights.
• Be accountable for supplies, equipment, and environmental support.
• Assist with data collection for unit quality and performance improvement activities, including patient satisfaction measures.
• Assist nurses in reviewing patient and family responses and satisfaction and in corrective action planning.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orientation of other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Use specialized skills and safety practices for assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with assigned data collection and activities, patient and family safety and comfort, and admission, transfer, and discharge procedures.
• Communicate responsiveness and support verbally and nonverbally to patients, families, and staff.
• Observe general patient behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with applicable activities and complete delegated responsibilities as directed by a registered nurse.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members, and function as a respectful team member.
• Answer patient call lights promptly, assist with personal care and activity requests, and refer requests outside the technician's role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to task requests delegated by registered professional nurses.
• Secure patients' personal property and handle valuables according to hospital procedure.
• Maintain nursing unit cleanliness as appropriate to the position.
• Provide direct assistance to healthcare team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other healthcare employees.
• Prepare patients for scheduled appointments, including assisting them onto a stretcher or into a wheelchair.
• Run errands to other departments, including delivery of specimens and equipment.
• Keep patient environments, equipment, and care areas clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED