About The Position

The Patient Care Technician (PCT) assists staff by performing clerical and patient care duties under the direction of an RN. The role maintains and updates patient records in a timely and orderly manner and greets customers arriving on the unit with a friendly, enthusiastic approach. The position is in the Cardiac Progressive Care Unit (PCU) at Berkeley Hospital and is scheduled for 24 hours per week on day shifts. The PCT has ongoing contact with internal and external customers, including patients, families, physicians, employees, and visitors. The position requires clerical and patient-care knowledge, accurate recordkeeping, clear communication, and the ability to report changes in a patient's condition to a professional nurse.

Requirements

  • Meet one of the listed education or experience pathways: high school diploma or GED plus completion of a Fundamentals of Nursing course or Nursing Assistant Program; current CNA certification; high school diploma or GED plus qualifying patient-care experience in an acute care setting, nursing home, or assisted living facility; high school diploma or GED and current Roper St. Francis teammate status; high school diploma or GED and current CMA certification; or current enrollment in or graduation from an associate or bachelor's degree program in any field.
  • Successfully complete the RSF PCT Training Program upon hire if required under the applicable education or experience pathway.
  • Hold a current American Heart Association BLS for Healthcare Provider Certification Card.
  • Knowledge of clerical procedures and medical terminology.
  • English grammar and spelling skills, neat and legible handwriting, and the ability to file and maintain paper and electronic patient records, files, and reports.
  • Excellent communication skills and the ability to communicate clearly.
  • Ability to use office equipment such as multi-line telephones, computer terminals, and printers.
  • Knowledge of patient-care tasks and techniques used to provide nursing care.
  • Knowledge of organizational policies and procedures for administering patient care.
  • Knowledge of common safety hazards and precautions to establish a safe working environment.
  • Skill in maintaining patient-care records.

Nice To Haves

  • Current certification as a Nursing Assistant is preferred.

Responsibilities

  • Assist staff with clerical and patient care duties under the direction of an RN.
  • Maintain and update patient records in a timely, orderly manner, including paper and electronic records.
  • Acknowledge and greet customers upon arrival to the unit with a friendly, enthusiastic approach.
  • Report changes in a patient's condition to the professional nurse.
  • Interact with patients, families, physicians, employees, visitors, and other internal and external customers.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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