The Patient Care Technician (PCT)/Unit Secretary provides direct and indirect patient care under the supervision of a registered nurse (RN) or other licensed care team member. This role focuses on delivering excellent patient care while respecting human dignity and the uniqueness of each individual. Unit secretaries are crucial for maintaining efficient hospital unit operations by offering administrative support and ensuring effective communication among staff and patients. Responsibilities include assisting with cardiac monitoring for patients with cardiac monitoring orders and the care and maintenance of cardiac equipment. The PCT/Unit Secretary performs direct patient care tasks within their scope of practice, including assisting patients with personal hygiene, bowel and bladder functions, recording intake and output, collecting and transporting specimens, and assisting with patient activity and repositioning in collaboration with the nurse. They are responsible for communicating pertinent patient information to the nurse and ensuring positive customer interactions by responding promptly and positively to patient and visitor needs.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED