About The Position

The Patient Care Technician II coordinates activities among nursing staff, patients, physicians, other hospital departments, and visitors through communication and the management and requisitioning of supplies and equipment. The position also performs receptionist and clerical duties to help the nursing unit function efficiently. This role is in the Emergency Department and is listed as full-time, day shift, in Gulf Breeze.

Requirements

  • High school diploma or equivalent.
  • At least 6 months of experience in a healthcare-related field, or active enrollment in a pre-nursing or nursing program while pursuing a nursing degree.
  • BLS for Healthcare Providers certification from the American Heart Association upon hire.
  • Strong verbal and written communication skills and the ability to interact effectively with patients, families, and healthcare team members.
  • Knowledge of basic medical terminology.
  • Basic computer knowledge.
  • Ability to accurately screen and triage acute patients.
  • Strong interpersonal and team skills.
  • Excellent customer service skills.
  • Excellent organizational skills.
  • Knowledge of acceptable ranges for blood pressure, pulse, oxygen saturation, and EKG.
  • Ability to document and use electronic health record applications.
  • Ability to handle confidential information appropriately.

Responsibilities

  • Assist patients with ambulation, mobilization, personal hygiene, bathing, oral care, toileting, bedpans, catheter care, and meal preparation and feeding.
  • Take and record vital signs, including blood pressure, temperature, pulse, respirations, and oxygen saturation; weigh patients; record intake and output; empty drains; and assist with turning and linen changes.
  • Provide light cleaning and organization of patient rooms, answer call lights, and relay pertinent information to nurses.
  • Perform department duties required by the scope of service, including sitting with patients and Baker Act patients.
  • Maintain accurate and current documentation of collected data.
  • Perform clerical duties that support the healthcare team and patient care.
  • Receive and direct phone calls and serve as the department receptionist.
  • Maintain department supplies and inventory.
  • Use computer systems to locate orders, retrieve patient information, call STAT and cancel orders, print daily census, follow downtime procedures, and operate the order communication system.
  • File reports and necessary forms in patient charts.
  • Communicate and assist with patient transfers and discharges, including notifying the appropriate area.
  • Promote effective working relationships and contribute as part of the department or unit to meet goals and objectives.
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