Patient Care Technician II - Gulf Breeze/Full Time, Days

Baptist Health Care • Gulf Breeze, FL

1d

About The Position

The Patient Care Technician II coordinates activities involving nursing staff, patients, physicians, other hospital departments, and visitors through communication and the requisition and management of supplies and equipment. The position also performs general receptionist and clerical duties to support the efficient functioning of the nursing unit.

The technician serves as a resource for patients, families, nursing staff, and support services; handles calls and call buttons; uses hospital computer and order communication systems; maintains patient-chart documents; supports patient transfers and discharges; orders unit supplies and services; and operates office equipment.

Requirements

• High school diploma or equivalent.
• At least 6 months of experience in a health care-related field, or active enrollment in a pre-nursing or nursing program while actively pursuing a nursing degree.
• BLS for Healthcare Providers certification from the American Heart Association, required upon hire.
• Ability to communicate effectively and document information accurately.
• Ability to deal efficiently and effectively with a wide variety of individuals.
• Knowledge of basic medical terminology.
• Basic computer knowledge.
• Effective communication skills, especially in high-emotion, high-stress, and high-intensity situations.
• Customer-service orientation and a proactive approach to meeting customer needs.

Responsibilities

• Act as a resource person to patients, families, nursing staff, and support services in the unit.
• Receive and direct phone calls, serve as the department receptionist, and answer call buttons.
• Use the computer system to locate orders, retrieve patient information, call STAT and cancel orders, and print the daily census; follow downtime procedures.
• Operate the order communication system.
• File reports and necessary forms in patient charts.
• Communicate and assist with transferring and discharging patients, notifying the appropriate area.
• Order supplies and services for the unit.
• Operate a variety of office equipment effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED