PCT II, Health Alliance Clinton, Emergency Department, Per Diem

UMass Memorial Health•Leominster, MA

3d•$15 - $25•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Technician II provides patient care to meet patients’ personal needs and comfort and assists the healthcare team. The role requires meeting the full competencies outlined by Nursing Professional Practice. As an integral member of the patient care team, the technician serves patients, nurses, physicians, and colleagues who support care delivery. This position is in the Emergency Department at Health Alliance Clinton and is per diem, with mixed eight-hour shifts. The schedule includes one major summer holiday, one major winter holiday, and one full weekend per month. Work is indoors in a patient care environment and involves standing and walking most of the time, frequent bending, and potentially pushing heavy equipment.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level, with at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient care experience.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships within and across departments, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress or in emergencies.
Ability to work indoors in a patient care environment.
Hand dexterity, hearing, and vision sufficient to take direction, adjust equipment, and observe and describe patient conditions.
Ability to lift up to 50 pounds; the work is physically heavy, involves standing and walking most of the time, and may require pushing heavy equipment and frequent bending.

Responsibilities

Communicate observations and patient changes clearly and promptly to the RN, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training and direction when needed.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry; measure and record height and weight.
Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for transport to the lab.
Perform phlebotomy in designated locations.
Carry out selected unit procedures, such as changing telemetry batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining and setting up equipment and supplies, using sterile technique when indicated, helping position the patient, offering emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved outputs from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform directed ostomy care for established ostomate patients.
Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Stay current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives; attend required meetings and seminars; use quality improvement in daily operations; follow health and safety requirements; contribute to a respectful and professional environment; maintain regular, reliable, and predictable attendance; and perform related duties as assigned.