Patient Care Tech (PCT) - Emergency Department (ED/ER)

Baxter Health • Mountain Home, AR

3d

About The Position

The Patient Care Tech provides direct patient care in the Emergency Department under the direction of a licensed nurse. The role is accountable for basic patient care, timely notification to appropriate staff when care is completed, and reporting changes in patient status during the assigned shift. The technician adheres to patient-care standards and promotes teamwork among coworkers, while supporting quality-focused, cost-effective care, collaborative practice, and continuous quality improvement. The position also requires accountability to the hospital’s mission, values, and standards.

The Emergency Department is a 22-bed, Level 3 designated Trauma Center caring for patients of all ages. The unit responds to emergencies, participates in the Arkansas SAVES stroke-care program, and works closely with physicians who are present on the unit 24/7. Applicants without experience must complete a residency program.

Requirements

• High school diploma or equivalent, or a minimum Bronze score on the Career Readiness Certificate (CRC).
• No experience required; applicants without experience must complete a residency program.
• Current Arkansas nursing assistant certification or EMT certification preferred.
• BLS certification required.
• Ability to read, write, and communicate effectively.
• Basic computer knowledge required.
• Ability to communicate effectively orally and in writing, solve problems, and make decisions.
• Ability to stand, walk, bend, squat, and twist for up to or exceeding 8–12 hours.
• Ability to occasionally lift equipment weighing 50 pounds or more; push a wheelchair weighing more than 150 pounds with patient and equipment; and occasionally lift patients with assistance, using proper body mechanics, when they weigh 125 pounds or more.
• Ability to spend eight hours or more using a computer or similar screen, keyboard, and/or mouse.
• Keen hearing and visual acuity to respond to changing patient situations and equipment alarms.
• Ability to work around hazards, infectious diseases, prisoners, or people experiencing behavioral health crises.

Nice To Haves

• Current Arkansas nursing assistant certification.
• EMT certification.

Responsibilities

• Provide basic direct patient care under the direction of a licensed nurse.
• Notify appropriate staff promptly when patient care is completed and report changes in patient status during the assigned shift.
• Adhere to patient-care standards and promote teamwork among coworkers.
• Support quality-focused, cost-effective care delivery and collaborative practice.
• Participate in continuous quality improvement activities.
• Respond quickly to emergency situations, including CPR and obtaining equipment.
• Remain composed and efficient in critical and highly stressful situations.
• Know, own, and energize the hospital’s mission, values, and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED