About The Position

The Patient Care Technician provides direct, age-specific care to patients in the assigned unit based on medical orders and the plan of care, under the direction of an RN or licensed independent practitioner. The role serves patients ranging from neonates through geriatrics and requires applying knowledge of growth and development to assess patient information and provide equitable, age-appropriate care consistent with departmental policies and procedures. The technician supports patient comfort, hygiene, safety, and overall care, monitors and records patient information, assists with specimen collection, and helps maintain a safe, clean, and stocked clinical environment. The position requires adherence to nursing and hospital policies, patient-safety practices, infection-control procedures, and mandatory training requirements. Work may involve high stress, fluctuating workloads, frequent interruptions, exposure to bodily fluids and other hazards, and physically demanding tasks. The position is designated for nights.

Requirements

  • High school degree or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program.
  • Experience within a healthcare environment, or completion of a foundations/clinical nursing course and one clinical rotation.
  • AHA BLS HCP Certification or equivalent.
  • Knowledge of patient data collection and documentation, including vital signs, intake/output, and changes in patient condition.
  • Knowledge of basic hygiene and activities-of-daily-living care.
  • Ability to assist with feeding, hydration, and nutrition.
  • Ability to assist with ambulation and patient mobility.
  • Ability to provide safe, compassionate care and be accountable for completing assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Ability to exercise universal precautions and follow infection-control policies.
  • Physical ability to lift and carry and push and pull up to 100 pounds; climb, stoop, kneel, squat, balance, and bend; sit, walk, and stand; maneuver patient weight; and perform the other stated physical demands.
  • Ability to perform shift work and meet the stated manual dexterity, sensory, cognitive, and emotional demands of the role.

Nice To Haves

  • Certified Nursing Assistant education.
  • Acute care experience as a nursing assistant or aide.

Responsibilities

  • Provide safe, direct, age-appropriate care to patients in the assigned unit.
  • Monitor patient conditions and update the health care team.
  • Provide direct and indirect care to meet patients’ comfort, personal hygiene, and safety needs, with or without medical or surgical complications.
  • Deliver care in accordance with nursing and medical plans of care and VCUHS policies and procedures.
  • Maintain a safe, clean, and stocked clinical location; maintain supplies, educational materials, equipment, and, as applicable, sterilization of supplies and instruments.
  • Contribute to the patient experience by accurately identifying patients and observing safety goals.
  • Report patients’ physical and mental responses to the plan of care, and any incident posing harm or threat, to a licensed independent practitioner, manager, and/or Registered Nurse.
  • Obtain and record initial and ongoing patient information, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information outlined by VCUHS policy.
  • Obtain or assist with collecting specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job functions and participation in hospital, department, or unit patient-safety initiatives.
  • Establish and maintain courteous, effective rapport with patients, visitors, coworkers, and other health care team members; respond promptly to instructions and demonstrate sensitivity to their needs.
  • Perform other duties as assigned.
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