About The Position

The Patient Care Technician provides direct, age-specific care to patients in an assigned unit under the direction of an RN or licensed independent practitioner. Care is based on medical orders and the plan of care, and follows VCUHS nursing and hospital policies and procedures. The role serves patients ranging from neonates through geriatrics and requires providing equitable care appropriate to each patient’s age and needs. The technician monitors patients’ conditions, communicates updates and observations to the healthcare team, collects and records patient information, and assists with diagnostic specimen collection. The role also supports patient comfort, hygiene, safety, nutrition, hydration, and mobility, while helping maintain a clean, safe, stocked clinical environment. Patient safety, infection control, courteous communication, and completion of required training are central to the position.

Requirements

  • High school degree or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program; alternatively, completion of foundations/clinical nursing coursework and one clinical rotation.
  • Experience within a healthcare environment, unless qualifying through the stated clinical nursing course and rotation pathway.
  • AHA BLS HCP Certification or equivalent.
  • Knowledge of patient data collection and documentation, including vital signs, intake/output, and changes in patient condition.
  • Knowledge of basic hygiene and activities of daily living care.
  • Ability to assist with feeding, hydration, and nutrition.
  • Ability to assist with ambulation and patient mobility.
  • Ability to provide safe, compassionate care and accountability for completing assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Commitment to diversity, equity, and inclusion through continuous development, inclusive behavior, and proactive bias management.
  • Ability to provide equitable care appropriate to the ages and developmental needs of patients served, from neonates through geriatrics.
  • Ability to exercise universal precautions and follow infection-control policies.
  • Ability to meet the listed physical demands, including lifting/carrying and pushing/pulling up to 100 lbs., climbing, stooping, kneeling, squatting, balancing, and bending.
  • Ability to perform shift work and meet the stated manual dexterity, patient-maneuvering, hearing, reaching, and repetitive movement requirements.
  • Strong recall, reasoning, problem-solving, hearing, clear speech, legible writing, reading, and logical thinking.
  • Ability to work in a fast-paced, noisy environment, handle multiple priorities and frequent customer interactions, and adapt to frequent change.

Nice To Haves

  • Certified Nursing Assistant credential.
  • Acute care experience as a nursing assistant or aide.

Responsibilities

  • Provide safe, direct, age-appropriate care to patients in the assigned unit.
  • Monitor patients’ conditions and update the healthcare team.
  • Provide direct and indirect care to meet patients’ comfort, personal hygiene, and safety needs, including patients with medical or surgical complications.
  • Deliver care in accordance with nursing and medical plans of care and VCUHS policies and procedures.
  • Maintain a safe, clean, and stocked clinical location.
  • Maintain supplies, educational materials, equipment, sterilized supplies and instruments, and the environment as applicable.
  • Accurately identify patients, observe safety goals, and report patient responses or incidents that pose harm or threat to a licensed independent practitioner, manager, and/or RN.
  • Obtain and record initial and ongoing patient information, including admissions data, vital signs, height, weight, blood pressure, oxygen saturation, intake and output, and calorie counts, as outlined by policy.
  • Obtain or assist with the collection of specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job performance and participation in hospital, department, or unit safety initiatives.
  • Establish and maintain courteous, effective rapport with patients, visitors, coworkers, and other healthcare team members; respond promptly to instructions.
  • Perform other duties as assigned.
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