Patient Care Tech - Emergency Department

The University of Kansas Health System•Liberty, MO

About The Position

The Patient Care Tech works under the direct supervision of a nurse and is cross-trained as a Unit Secretary and Unit Assistant/Nurse Tech. Depending on department needs, the role combines direct patient care and technical assistance to nurses with computer, clerical, scheduling, and supply functions necessary to operate the unit. The position requires effective, tactful, and sensitive communication, self-motivation, sound decision-making with limited supervision, and the ability to remain calm in stressful situations. The Patient Care Tech follows organizational and departmental policies and procedures and must perform the professional, clinical, and technical competencies of the assigned unit or department. Duties may vary by unit, and additional duties may be assigned.

Requirements

High school diploma or GED, or current enrollment in a high school or GED program.
In addition to the education requirement, one of the following: hold a CNA license; have completed an unlicensed personnel training program; have documentation of fundamentals of nursing courses; have documented education as an emergency medical technician, medical assistant, or surgical technician; or have at least 18 months in a relevant patient-care role.
Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
Excellent communication skills, including the ability to communicate with tact and sensitivity.
Ability to work and make decisions with limited supervision while keeping others appropriately informed.
Strong knowledge of emergency procedures and ability to remain calm in stressful situations.
Ability to prioritize tasks and manage time.
Employees hired before 12/20/2025 are exempt from the high school diploma/GED, CNA license, and Gold Standard Intern Program requirements stated in the posting.

Responsibilities

Complete clinical and non-clinical tasks in preparation for admissions, transfers, and discharges, including securing IV pumps, zeroing beds, and updating whiteboards.
Maintain a safe and clean environment by cleaning equipment, using infection-control techniques, reporting damaged or malfunctioning equipment, changing sharps containers, keeping hallways clear, and wiping down the desk or nurses’ station.
After discharge, clean the whiteboard, strip the bed, remove equipment and supplies, and store them properly.
Provide and document daily care, including hygiene, vital signs, nutritional assistance, height and weight, ambulation, fingerstick blood glucose, and intake and output measurements.
Collect and label specimens accurately and transport them to the laboratory as indicated.
Round on patients and respond to call lights immediately using good customer-service practices.
Promptly report unusual incidents and changes in a patient’s condition or behavior to appropriate staff while maintaining confidentiality.
Introduce self to patients and families upon arrival in the room.
Communicate relevant information promptly to the nurse or shift coordinator, including physician phone calls, stat orders, critical results, and patient needs.
Use technology appropriately to enter or retrieve information; enter orders and charges accurately when appropriate.
Manage and prioritize own tasks and time, and make appropriate patient-care decisions.
Contribute to the plan of care under the nurse’s direction by following fall-risk and skin-monitoring safety goals.
Reinforce selected patient teaching initiated by the nurse.