TMC Float Pool Patient Care Tech

Memorial Hermann Health System

About The Position

The Patient Care Tech provides continuous observation of assigned patients under the direction and supervision of a registered nurse. The role includes verbally redirecting patients from at-risk behaviors and summoning nursing staff when a patient needs assistance. The position also supports patient safety, screening procedures, patient activities, and a positive patient experience while following Memorial Hermann policies and standards.

Requirements

  • Basic Life Support certification or Heartsaver CPR with AED certification within 90 days of employment.
  • Ability to understand verbal and written instructions, communicate clearly and effectively with hospital staff, and respond quickly to patient behavioral changes.
  • Ability to perform duties involving prolonged and/or extensive sitting, standing, and walking.
  • Ability to use discretion and courtesy when working with patients, visitors, and staff.
  • Demonstrated commitment to the Partners-in-Caring process and Memorial Hermann's values of innovation, accountability, empowerment, collaboration, compassion, and results.

Responsibilities

  • Continuously monitor and observe assigned patients, coordinating with the registered nurse for relief when leaving a patient room so observation is maintained.
  • Maintain visual observation of the patient, promptly summon nursing staff when assistance is needed, and seek help or advice if the patient may pose a threat to themselves or others.
  • Screen patients, employees, and visitors by taking temperatures and administering health screening questionnaires, and provide guidance according to established procedures when someone does not meet screening standards.
  • Collaborate in identifying and reporting patient safety issues, maintain a safe patient environment, seek assistance to remove potential hazards, and report findings to the registered nurse.
  • Participate in hand-off of pertinent patient information and behavior when arriving on the unit and completing the shift assignment.
  • As assigned by a PCA or another patient care provider, assist patients with activities such as eating, cleaning, walking, and brushing teeth or hair.
  • Follow safe work practices and safety rules, help prevent unsafe conditions and behaviors, and participate in organizational and department safety programs.
  • Consider each patient's diverse needs and provide service according to established standards to optimize the patient experience.
  • Provide safe care to patients, staff, and visitors and comply with Memorial Hermann policies, procedures, and standards, including those related to time, supplies, productivity, and service quality.
  • Support professional growth by meeting mandatory and continuing education and skills competency requirements, contributing to department goals, and serving as a preceptor, mentor, and resource to less experienced staff.
  • Perform other duties as assigned.
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