Patient Care Tech (PCT) - Adult Behavioral Health Unit

Baxter Health • Mountain Home, AR

3d • Onsite

About The Position

Baxter Health is seeking a Patient Care Tech for its Adult Behavioral Health Unit, a 16-bed unit serving patients age 18 and above who need acute inpatient treatment for mental illness. The team provides care during acute mental health crises and works to build relationships with patients and provide education throughout each shift. Patients attend individual and group psychotherapy, activity therapy, and daily provider visits.

The Patient Care Tech provides direct patient care using knowledge and clinical skills gained through education and clinical experience. Under the direction of a licensed nurse, the technician is accountable for basic patient care, notifying appropriate staff when care is complete and reporting changes in patient status during the assigned shift. The role supports quality-focused, cost-effective care, collaborative practice, continuous quality improvement, adherence to patient care standards, teamwork, and the hospital’s mission, values, and standards.

Requirements

• High school diploma or equivalent, or a minimum Bronze score on the Career Readiness Certificate (CRC).
• No experience required; applicants without experience must complete a residency program.
• Current BLS certification required.
• Ability to read, write, and communicate effectively.
• Basic computer knowledge required.
• Ability to communicate effectively orally and in writing, solve problems, and make decisions.
• Ability to stand, walk, bend, squat, and twist for up to or exceeding 8–12 hours.
• Ability to occasionally lift 50 pounds or more of equipment, push a wheelchair weighing in excess of 150 pounds with patient and equipment, and lift patients with assistance weighing 125 pounds or more using proper body mechanics.
• Ability to spend eight hours or more in front of a computer, monitor, or similar screen using a keyboard and/or mouse.
• Ability to respond quickly in emergencies, including CPR and obtaining equipment.
• Ability to handle critical and highly stressful situations efficiently and with composure.
• Keen hearing and visual acuity to respond to changing patient situations and equipment alarms.
• Ability to work around prisoners or people experiencing behavioral health crises, and to tolerate possible exposure to electrical currents, high heat, chemicals, and infectious diseases.

Nice To Haves

• Current Arkansas nursing assistant certification preferred.

Responsibilities

• Provide basic direct patient care under the direction of a licensed nurse.
• Notify appropriate staff when patient care is complete.
• Report changes in patient status to appropriate staff during the assigned shift.
• Adhere to patient care standards and promote teamwork among co-workers.
• Participate in collaborative practice and continuous quality improvement activities.
• Support quality-focused and cost-effective care delivery outcomes.
• Uphold the hospital’s mission, values, and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED