Patient Care Tech (PCT) - Unit Secretary - Med Surg Tele - West Hospital

Mercy Health•Cincinnati, OH

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes cleaning and sanitizing patient rooms, monitoring patients’ health and vital signs, and helping with basic needs such as feeding and grooming. This position is in the Med Surg Tele unit at West Hospital and is scheduled for 36 hours per week, with a listed shift of 7:00 p.m. to 7:30 a.m. The PCT provides patient care and comfort, communicates patient changes or concerns to nurses, documents care accurately and promptly, and participates in handoffs. The position also involves assisting with safe patient mobility, encouraging independence, and adapting care to patients’ interests and hobbies. Unit-based specialty duties may also be assigned. The role requires completion of an accepted nursing aide training, certification, testing, or nursing-program pathway, or one year of relevant clinical experience. Basic Life Support certification is preferred upon hire and must be obtained from an approved source before providing direct patient care. Recent experience in an acute-care, physician’s office, home health or hospice, or long-term-care setting is preferred but not required. Mercy Health describes its benefits as including competitive pay, incentives, referral bonuses, a 403(b) with employer contributions when eligible, medical and other insurance coverage, paid time off, leave programs, disability coverage, backup care, tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

Requirements

Complete one of the following: a nursing aide training program; STNA state testing if required for Ohio long-term care; CNA certification; nurses aide state testing; a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
Obtain BLS Basic Life Support certification from an approved source before providing direct patient care.
Have problem-solving skills and excellent communication and interpersonal skills.
Engage professionally with staff and patients.
Be proactive in a rapidly changing environment.

Nice To Haves

BLS Basic Life Support certification upon hire.
Recent experience in acute care, a physician’s office, home health or hospice, or a long-term-care facility, preferably in the setting where the applicant is applying.
EPIC Electronic Health Record (EHR) training.

Responsibilities

Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility and unit-based specialty duties.
Act as a liaison between patients and nurses by reporting changes and concerns.
Provide customer service to patients, patients’ families, visitors, and employees.
Document patient care accurately, precisely, and promptly when applicable.
Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
Perform delegated tasks after competency has been validated.
Mobilize patients using therapeutic transfer techniques that promote independence and safety.
Encourage patients to complete tasks as independently as possible.
Individualize care based on patients’ interests and hobbies.
Clean and sanitize patient rooms, monitor patients’ health and vital signs, and assist with basic needs such as feeding and grooming.

Benefits

Competitive pay, incentives, and referral bonuses.
403(b) with employer contributions when eligible.
Medical, dental, vision, and prescription coverage.
HSA/FSA options.
Life insurance.
Mental health resources and discounts.
Paid time off.
Parental and FMLA leave.
Short- and long-term disability.
Backup care for children and elders.
Tuition assistance.
Professional development and continuing education support. Benefits may vary based on market and employment status.