Patient Care Specialist (Crystal Lake) (Part-Time)
About The Position
The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. The role supports patients throughout their visits, assists doctors with patient care and clinic flow, and helps maintain a positive, organized, and welcoming experience. Paid virtual and hands-on training is provided to teach clinical skills and therapeutic techniques. The position also supports scheduling, record updates, daily clinic operations, and community outreach and patient wellness education. It offers opportunities to develop skills and grow into leadership, clinical training, or other patient care roles. The position is part-time at the Crystal Lake chiropractic clinic. Clinic hours are Monday through Thursday, 7:00 a.m.–11:30 a.m. and 2:30 p.m.–8:00 p.m., and Saturday, 7:30 a.m.–11:30 a.m. Pay is $17.05–$18.00 per hour. Full-time schedule availability and flexibility are strongly preferred, with workdays and shifts based on clinic needs.
Requirements
- Able to learn, communicate, stay organized, and provide a strong in-person patient experience.
- Energetic, outgoing, and a team player.
- Clear communicator and compassionate listener.
- Detail-oriented and organized, including in a busy setting.
- Calm under pressure and able to multitask.
- Interested in wellness, movement, and human connection.
- Comfortable working face-to-face with people.
- Comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
- Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
- Able to commute to the chiropractic clinic location.
- Must be able to provide necessary information to complete a DMV or equivalent agency background check.
Nice To Haves
- Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurants, home healthcare, or other people-focused environments.
- Eager to grow into leadership, clinical training, or patient care roles over time.
- Full-time schedule availability and flexibility are strongly preferred.
- Recent graduates from high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.
Responsibilities
- Welcome and support patients throughout their visits.
- Assist doctors with patient care and clinic flow.
- Learn hands-on clinical skills and therapeutic techniques through paid training.
- Guide patients through exercises and activities as directed by the doctor.
- Schedule appointments, update records, and support daily clinic operations.
- Help create a positive, organized, and welcoming patient experience.
- Assist clinic doctor(s) with community outreach and patient wellness education.
- Support compliance with company policies and Standards of Excellence, including privacy, confidentiality, ethics, integrity, and applicable laws and procedures.
- Perform other related duties and assist with project completion as needed.
Benefits
- PTO and holiday pay for select company holidays.
- Health, dental, vision, long-term disability, and short-term disability benefits.
- 401(k).
- Complimentary chiropractic care for the employee and their family.
- Career mapping and growth program.
- Ongoing mentorship and leadership development.
- Paid virtual and hands-on training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
