Patient Care Specialist (New Lenox)
About The Position
The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. The role combines patient support, hands-on care assistance, appointment scheduling, record updates, and daily clinic operations. Paid virtual and hands-on training is provided to develop clinical skills and therapeutic techniques. The position offers opportunities to build skills and progress into greater responsibilities, leadership, clinical training, or patient care roles. The role supports a positive, organized, and welcoming patient experience and may assist clinic doctors with community outreach and patient wellness education. Team members are expected to comply with company policies and standards regarding privacy, confidentiality, ethics, organizational assets, applicable laws and regulations, and operational procedures. Other related duties and project support may be required.
Requirements
- Ability to learn, communicate, stay organized, and provide a positive in-person patient experience.
- Energetic, outgoing, and a team player.
- Clear communicator and compassionate listener.
- Detail-oriented and organized, including in a busy setting.
- Calm under pressure and able to multitask.
- Interest in wellness, movement, and human connection.
- Comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
- Able to meet physical requirements, including standing and moving for extended periods and assisting with hands-on patient care activities.
- Must be able to commute to the chiropractic clinic location.
- Must provide necessary information to complete a DMV or equivalent agency background check, if required.
- Full-time schedule availability and flexibility are strongly preferred; hours and workdays vary based on clinic needs.
Nice To Haves
- Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurants, home healthcare, or other people-focused environments.
- Eagerness to grow into leadership, clinical training, or patient care roles over time.
- Preference for working with people face-to-face.
- Recent graduates from high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.
Responsibilities
- Welcome and support patients throughout their visits.
- Assist doctors with patient care and clinic flow.
- Learn hands-on clinical skills and therapeutic techniques through paid training.
- Guide patients through exercises and activities as directed by the doctor.
- Schedule appointments, update records, and support daily clinic operations.
- Help create a positive, organized, and welcoming patient experience.
- Assist clinic doctor(s) with community outreach and patient wellness education.
- Support compliance with company policies, standards, and applicable laws and procedures.
- Perform other related duties and assist with project completion as needed.
Benefits
- Paid virtual and hands-on training
- PTO
- Holiday pay for select company holidays
- Health insurance
- Dental insurance
- Vision insurance
- Long-term disability coverage
- Short-term disability coverage
- 401(k)
- Complimentary chiropractic care for the employee and family
- Career mapping and growth program
- Ongoing mentorship and leadership development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
