Patient Care Specialist (Salmon Creek)

TVG-Medulla, LLC • Vancouver, WA

6d • Onsite

About The Position

The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in an active, fast-paced chiropractic clinic. The role supports patients throughout their visits, assists with patient care and clinic flow, guides patients through doctor-directed exercises, and helps maintain an organized and welcoming clinic experience. Paid virtual and hands-on training is provided, including four weeks of technician training in patient care. The position offers a path for career growth, including opportunities to increase skills, responsibilities, and income, as well as ongoing mentorship and leadership development.

The stated schedule is a full-time, four-day work week, Monday through Thursday from 8:30 a.m. to 1:00 p.m. and 2:30 p.m. to 8:00 p.m., plus one Friday per quarter from 8:00 a.m. to 10:00 a.m. Schedule availability and flexibility are strongly preferred, and hours and workdays may vary based on clinic needs. Starting pay is $20 per hour, with a stated path to $22 per hour within the first six months. The position is based at a chiropractic clinic location, and candidates must be able to commute there.

Requirements

• Ability to learn, communicate, stay organized, and provide a positive in-person patient experience.
• Energetic, outgoing, and a team player.
• Clear communicator and compassionate listener.
• Detail-oriented and organized, including in a busy setting.
• Able to remain calm under pressure and multitask.
• Interest in wellness, movement, and human connection.
• Comfortable using computers and learning technology for scheduling, patient records, and clinic operations.
• Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
• Full-time schedule availability and flexibility are strongly preferred; hours and workdays are based on clinic needs and may include varying shifts.
• Must be able to commute to the chiropractic clinic location.
• Must comply with privacy and confidentiality, organizational policies, ethical standards, and applicable legal and regulatory requirements.
• May be required to provide information for a DMV or equivalent agency background check.

Nice To Haves

• Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurants, home healthcare, or other people-focused environments.
• Eagerness to grow into leadership, clinical training, or patient care roles.
• Recent graduates from high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Responsibilities

• Welcome and support patients throughout their visits.
• Assist doctors with patient care and clinic flow.
• Learn and use hands-on clinical skills and therapeutic techniques through paid training.
• Guide patients through exercises and activities as directed by the doctor.
• Schedule appointments, update records, and support daily clinic operations.
• Help create a positive, organized, and welcoming patient experience.
• Assist clinic doctor(s) with community outreach and patient wellness education.
• Support compliance with company policies, privacy and confidentiality requirements, applicable laws and regulations, and Medulla procedures and protocols.
• Perform other related duties and assist with project completion as needed.

Benefits

• PTO and holiday pay for select company holidays.
• Health, dental, vision, long-term disability, and short-term disability benefits.
• 401(k).
• Complimentary chiropractic care for the employee and their family.
• Career mapping and growth program with opportunities to increase skills, responsibilities, and income.
• Ongoing mentorship and leadership development.
• Paid virtual and hands-on training, including paid technician training during the first four weeks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed