Patient Care Specialist 2

AIDS Healthcare Foundation•Beverly Hills, CA

6d•Onsite

About The Position

This position requires a Medical Assistant certification, national certification is preferred, but not required. AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF’s core values are: Patient-Centered, Value Employees, Respect for Diversity, Nimble, Fight for What’s Right. STILL INTERESTED? Please continue! #INDAHF

Requirements

Medical Assistant certification
National certification is preferred, but not required

Responsibilities

Presents a friendly, helpful face to patients, people seeking testing or pharmacy patrons.
Greets patients in a courteous and sensitive manner.
Schedules appointments.
Assists with the needs of our clients.
Offers patient intake interviews.
Conducts financial screenings.
Registers for Ryan White and AIDs Drug Assistance Program (ADAP) services.
Ensures that appropriate documentation for patient eligibility is filed and entered into our computer database.
Accurately collects new patient medical history.
Determines what tests/screenings are due during medical visits.
Takes patient vitals and documents all patient health-related complaints.
Communicates with patients between provider visits for condition updates.
Follows through on tests/procedures ordered by providers.
Manages the referral process by processing specialty referrals in the most timely and accurate manner to optimize care and to address clinical needs.
Provides all pertinent information to patients for timely appointment scheduling.
Assists with appointment scheduling as patients require.
Obtains specialist consults and scans into the patient’s EMR to provide the most complete picture of a patient’s clinical condition.
Tracks and monitors the status and progress of the referral being completed.
Notifies a provider of a patient’s lapse in completing the referral.
Remains in contact with the patient to improve adherence.
Adds consistent value to the Healthcare Center Team especially in high-stress environments that demand immediate attention, by being flexible and professional at all times.