Patient Care Specialist 2

AIDS Healthcare Foundation • Baltimore, MD

3h • Onsite

About The Position

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF’s core values are: Patient-Centered, Value Employees, Respect for Diversity, Nimble, Fight for What’s Right.

Requirements

• Medical Assistant certification or Medical Assistant Diploma required
• CPR/ BLS required

Nice To Haves

• National certification is preferred, but not required.

Responsibilities

• Presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons.
• Greeting patients in a courteous and sensitive manner.
• Scheduling appointments.
• Assisting with the needs of our clients.
• Offering patient intake interviews.
• Conducting financial screenings.
• Registering for Ryan White and AIDs Drug Assistance Program (ADAP) services.
• Ensuring that appropriate documentation for patient eligibility is filed and entered into our computer database.
• Accurately collecting new patient medical history.
• Determining what tests/screenings are due during medical visits.
• Taking patient vitals.
• Documenting all patient health-related complaints.
• Communicating with patients between provider visits for condition updates.
• Following through on tests/procedures ordered by providers.
• Managing the referral process by processing specialty referrals in the most timely and accurate manner to optimize care and to address clinical needs.
• Providing all pertinent information to patients for timely appointment scheduling.
• Assisting with appointment scheduling as patients require.
• Obtaining specialist consults and scanning into the patient’s EMR.
• Tracking and monitoring the status and progress of referrals being completed.
• Notifying a provider of a patient’s lapse in completing the referral.
• Remaining in contact with the patient to improve adherence.
• Adding consistent value to the Healthcare Center Team especially in high-stress environments that demand immediate attention, by being flexible and professional at all times.

Benefits

• Comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree