Patient Care Coordinator 2

Health First Community Health Center•Owensboro, KY

1d•Hybrid

About The Position

Assists in examination and treatment of patients under direction of Provider and/or Clinic Leader by performing various duties related to patient care, administrative tasks, and coordination of services.

Requirements

Nurse Aid, Medical Assistant or similar medical certification.
Minimum 1-3 years experience working in a medical or clinical setting.
Valid driver's license.
Willing to submit to background check and drug screen.
Ability to assess, organize, and plan.
Demonstrated skills in problem identification and problem-solving.
Ability to exercise judgment and work independently under general direction.
Ability to work flexible hours.
Ability to function as a team member.
Ability to communicate effectively both orally and in writing with staff, patients, and community partners.
Computer literate and capable of operating an EMR.
Proficient with MS office suite.
Constant interpersonal skills, teamwork, customer service, reading, speaking, writing and understanding English, and problem analysis.
Frequent creativity, mentoring, presentations/teaching.
Frequent decision making and independent judgment or action.
Frequent keyboarding, sitting, standing, hearing and talking.

Nice To Haves

Bi-lingual (Spanish and English) preferred.
Experience with eClinical Works is a plus.

Responsibilities

Interviews patients, measures vital signs, and records information on patient charts.
Prepares and stocks treatment rooms with necessary supplies and equipment.
Applies compresses, ice bags, and hot water bottles.
Assembles and uses medical equipment such as catheters, tracheotomy tubes, and oxygen suppliers.
Hands instruments and materials to the Provider as directed.
Cleans and sterilizes instruments.
Administers specified medication and notes details in patient's chart.
Assists with operating diagnostic equipment like x-ray and EKG.
Collects patient samples for testing and performs routine laboratory tests.
Assists with billing/registration tasks including scheduling, receiving payments, scanning records, and completing insurance forms.
Coordinates patient referrals through insurance and other provider offices.
Ensures coordination of referrals to internal providers (e.g., dietician, behavioral health) per policy.
Provides coverage for lab technicians and receptionists as needed.
Enters required information into the EMR according to protocol.
Ensures accurate and complete documentation of medical history, family history, social history, and medications.
Reviews patient demographics and entered data for accuracy.
Maintains basic life support and defibrillation certification.
Coordinates with providers to ensure quality standards are met.
May assist in training or re-training of nursing assistants on EMR workflow, nursing skills, lab competency, and quality measures.
Performs any other duties as assigned by Clinician Supervisor.