Patient Care Representative

Sentara Hospitals•Harrisonburg, VA

17h•Onsite

About The Position

Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greet all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Requirements

High School Diploma or Equivalent (Required)
Previous front-desk or patient care experience (Preferred)

Responsibilities

Responsible for registration process of new and current patients at the site.
Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records.
Answers telephone calls and greet all patients and visitors with a smile.
Must have ability to communicate with insurance carriers and discharge planners in a professional manner.
Must be enthusiastic and energetic.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met.