Patient Care Programs Coordinator

Vanderbilt University Medical Center•Nashville, TN

16h

About The Position

The Patient Care Programs Coordinator coordinates and supports individual patients and families throughout point-of-care programs, ensuring program goals are effectively executed with some guidance. The role coordinates diagnostic evaluations, treatments, surgeries, and follow-up appointments throughout the course of care for a specific patient population. The coordinator partners with clinical care staff and providers to meet regulatory requirements, patient care needs, program guidelines, and accreditation standards. The role also serves as a point of access for patients, referring providers, and the Vanderbilt community; supports program growth and business models; and connects existing, newly diagnosed, potential, or referred patients with providers, educational materials, and care-team communication. The position develops short- and long-term goals for program success and may be assigned additional duties. This role is part of Vanderbilt Health’s professional administrative functions and offers the opportunity to contribute to patient care programs in a collaborative health system.

Requirements

High school diploma or GED.
Three years of relevant work experience.

Responsibilities

Coordinate and support patients and families throughout point-of-care programs to help ensure program goals are achieved.
Coordinate diagnostic evaluations, treatments, surgeries, and follow-up appointments across a patient’s course of care.
Partner with clinical care staff and providers to meet regulatory requirements, patient care needs, program guidelines, and accreditation standards.
Serve as a point of access for patients, referring providers, and the Vanderbilt community.
Develop short- and long-term goals to support program success.
Support the patient care team in marketing programs and streamlining business models to enable appropriate growth.
Connect existing, newly diagnosed, potential, and referred patients with providers, educational materials, and communication with care providers.
Perform additional duties as assigned.