Patient Care Partner

Schuylkill • Pottsville, PA

11d • Onsite

About The Position

The Patient Care Partner provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members, with a commitment to patient- and family-centered care. The role addresses patients’ physiological, emotional, and social needs while respecting each individual’s uniqueness and background. The position may involve collaboration with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The role is based at Lehigh Valley Hospital–Schuylkill, with an onsite work location in the Emergency Room–Norwegian department and a night-shift schedule.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role within an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients daily.
• Knowledge of patient risks in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, with ability to transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; examples include pushing or pulling patients on beds or stretchers, requiring 29 pounds of push force, and lateral transfers involving up to 50 pounds of the patient’s weight.
• Frequent to continuous standing and walking.
• May need to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain available supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and respond promptly to patient call lights or pages.
• May serve as a virtual safety associate as needed based on campus needs.
• May facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.
• Use partnership-oriented language with patients and families and engage them in their health and health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED