Patient Care Nurse Assistant (PCNA) - Telemetry

Cleveland Clinic•Weston, FL
•Onsite

About The Position

Join Cleveland Clinic Weston Hospital’s Telemetry Unit, which cares for cardiac patients and monitors their heart rhythms. As a Patient Care Nurse Assistant (PCNA), you will coordinate with fellow caregivers to create a welcoming, healing environment and support patients and nursing staff. Unit tasks may include preparing patients’ skin for telemetry electrodes, replacing electrodes, changing device batteries, responding to monitor alarms, and explaining telemetry to patients. The role offers opportunities for educational advancement, skills development, and career progression within a supportive healthcare setting. This position works nights from 7:00 p.m. to 7:30 a.m. and involves direct patient care, assisting nursing caregivers, and carrying out nursing orders. The caregiver also supports patient comfort, communicates changes and needs to nursing staff, documents care, and helps maintain unit supplies. The role requires physical work, including repositioning patients, moving beds and equipment, and responding quickly to emergencies. Workloads over 50 pounds require assistance. Caregivers must follow standard precautions and use personal protective equipment as required. Cleveland Clinic requires compliance with its annual influenza prevention program, subject to an approved exemption, and employment offers are followed by controlled-substance testing.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross upon or within the new-hire period.
  • For nursing students, BLS certification through the AHA or American Red Cross is required prior to hire.
  • Ability to perform physical work not exceeding 50 pounds without assistance; workloads exceeding 50 pounds require assistance.
  • Ability to pull up or reposition patients in bed, lift supplies, place equipment or supports, and push beds throughout the hospital.
  • Ability to bend to perform duties such as checking chest-tube drainage and urine output.
  • Ability to maneuver quickly through halls, stairways, and patient rooms in response to hospital emergencies.
  • Visual and auditory skills to interpret environmental input and visually assess patients.
  • Finger dexterity and eye-hand coordination for charting, using equipment, and providing direct patient care.
  • Ability to work at a fast pace, prioritize multiple assignments, and respond to numerous requests.
  • Ability to resolve conflicts and work collaboratively with department directors, physicians, and other healthcare team members.
  • Ability to problem-solve, make decisions, ensure operational efficiency, exercise self-control, and tolerate stress when handling multiple or conflicting demands.

Nice To Haves

  • Graduate of an approved nursing assistant program or previous hospital training.
  • Certified Nursing Assistant (CNA).
  • Six months of experience in an acute care hospital setting.
  • Customer service, rehabilitation, or prior retail experience.

Responsibilities

  • Assist nursing caregivers, promote patient comfort, and carry out nursing orders.
  • Transport patients by wheelchair, bed, or stretcher from the department or unit.
  • Conduct EKG and phlebotomy duties.
  • Attend to patient and family needs and problems.
  • Assist patients with activities of daily living, including dressing, bathing, toileting, and hygiene.
  • Report pertinent information about patient condition to appropriate nursing staff.
  • Assist patients with tray setup and feeding.
  • Restock supplies daily and order supplies from Central Supply.
  • Document care provided in the medical record.
  • Collect and transport specimens.
  • Provide RNs and LPNs with accurate, timely intake/output data, vital signs, blood glucose results, and other data; note changes from prior measurements and communicate accordingly.
  • Respond to call lights within five minutes or communicate inability to do so.
  • Report patient needs to an RN or LPN immediately.
  • Assist with removal of equipment, such as IV pumps, commodes, and PAS, in preparation for room cleaning.
  • Support telemetry care, including preparing patients’ skin for electrodes, replacing electrodes, changing telemetry-device batteries, responding to monitor alarms, and explaining telemetry to patients.
  • Follow standard precautions and use personal protective equipment as required.
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