Patient Care Nurse Assistant (PCNA)

University Hospitals•Cleveland, OH

About The Position

The Patient Care Nurse Assistant (PCNA) completes patient care activities and provides clerical support as delegated by the RN. Duties include activities of daily living, vital signs, intake and output, 12-lead ECGs, bladder scans, hygiene, and venipuncture where applicable. The PCNA assists with patient data collection and reporting, maintains patient records in written or electronic formats, facilitates communication and efficient unit operations, and orients newly hired PCNAs. The role requires familiarity with wheelchairs, EKG equipment, patient assistive devices, and other patient care equipment appropriate to the assigned population. Positions are available at University Hospitals Cleveland Medical Center and Seidman Cancer Center on variable shifts, including nights, rotating day/night, days, and evenings. Available units include intensive care, step-down, medical/surgical, surgical, cardiology, psychiatry, and oncology units.

Requirements

  • High school equivalent or GED.
  • Basic patient care skills.
  • Effective communication with people from varied socioeconomic backgrounds.
  • Ability to organize changing work assignments.
  • Flexibility and a patient-focused approach.
  • Positive, self-motivated attitude and willingness to learn.
  • Basic computer data-entry skills.
  • Ability to communicate effectively in English, both written and verbal.
  • Basic Life Support (BLS) certification required within 90 days.

Nice To Haves

  • Experience in a hospital setting.
  • One-year job stability.

Responsibilities

  • Perform basic patient care tasks as delegated by the RN and assist, under the RN’s direction, with implementation of the established plan of care.
  • Interact compassionately with patients, families, and peers.
  • Follow established evidence-based prevention guidelines to promote positive patient outcomes.
  • Maintain a safe environment in patient rooms and on the unit.
  • Facilitate stocking and ordering of patient care supplies.
  • Assist with unit communication.
  • Serve as a resource for onboarding and training new team members.
  • Collect and report patient data, maintain patient records, and provide clerical support as delegated.
  • Perform other duties as assigned and comply with applicable policies and standards.
  • Safely and securely maintain protected health information (PHI), following required training, the UH Code of Conduct, and UH policies and procedures.

Benefits

  • Competitive salary plus up to an additional $1.50 per hour.
  • Free parking for regular-status caregivers.
  • Medical, dental, and vision benefits starting on Day 1.
  • Retirement and pension plans.
  • Employee Rewards Program.
  • Career advancement through the Career Ladder Program.
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