Patient Care Manager
About The Position
Community Healthcare of Texas (CHOT) provides hospice and palliative care services and is recruiting a Patient Care Manager (PCM). The PCM provides clinical oversight of direct patient care through a variety of staff members while demonstrating the philosophy, mission, and service standards of CHOT/Providence. The role oversees patient admissions and care coordination, supports clinicians in developing care plans and therapeutic goals, manages and develops personnel, and contributes to compliance, quality improvement, policy development, and staff education. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position requires a Texas-licensed RN and a valid Texas driver’s license, and the ability to travel independently.
Requirements
- College degree in nursing.
- At least 2 years of hospice experience and supervisory experience; experience as a Charge Nurse may satisfy the supervisory requirement.
- Proficient computer skills.
- Good communication skills.
- Ability to travel independently.
- Current Texas RN license.
- Valid Texas driver’s license.
Nice To Haves
- Bachelor of Science in Nursing (BSN) strongly preferred.
- Hospice experience and knowledge of hospice regulations strongly preferred.
- Microsoft Office suite experience preferred.
Responsibilities
- Oversee admissions for new patients and consult with the team, hospice physician, or CMO as needed.
- Manage direct patient care by assigning patients to staff, scheduling staff—including PTO and on-call coverage—for budgetary optimization, resolving care issues, visiting patients as needed, and coordinating interdisciplinary groups.
- Review patients’ diagnoses, prognoses, medications, procedures, and clinical courses.
- Assist clinicians with establishing therapeutic goals, setting priorities, and developing plans of care.
- Attend case conferences with hospice personnel to coordinate care and discuss interdisciplinary group involvement.
- Assist with screening and interviewing employees, recommend candidates for employment, and help orient new employees.
- Assist the clinical Director and other supervisory hospice personnel with planning, implementing, and evaluating in-service and continuing education programs.
- Assist with formulating, revising, implementing, and evaluating organizational policies, procedures, goals, and objectives.
- Audit patient charts, respond to compliance issues, and prepare compliance and quality assurance reports.
- Maintain compliance with regulatory and accrediting agencies.
- Participate in quality assessment and performance improvement teams and activities.
- Manage personnel through hiring, performance evaluation, coaching, staffing, scheduling, and delegation.
- Assist the Sr. Director as needed.
- Educate, counsel, and orient staff regarding Agency policies and procedures.
- Manage assigned patients equally, regardless of severity, contagiousness, or diagnostic complexity.
- Perform other duties and activities delegated by the clinical Director.
Benefits
- Competitive pay.
- Generous paid time off programs.
- Company-provided life insurance.
- Short- and long-term disability coverage.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Health savings account.
- Employee assistance program.
- Retirement savings plan.
- Mileage reimbursement for work-related travel.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
