Manager, Patient Care - ICU

Northwell•Village/Town of Mount Kisco, NY
•$100,000 - $160,000

About The Position

Manages a patient care unit and holds 24/7 responsibility for nursing practice, patient care delivery, human and fiscal resources, and regulatory compliance. Maintains a professional environment that supports high-quality, patient- and family-centered care. The role provides leadership for unit operations, team members, staffing, budgets, performance, professional development, and compliance, while promoting evidence-based, ethical, and compassionate practice.

Requirements

  • Bachelor of Science degree in Nursing required.
  • Current license to practice as a Registered Professional Nurse in New York State required.
  • Specialized certifications as needed.
  • 6–8 years of nursing experience required.
  • 2–5 years of leadership or management experience required.

Nice To Haves

  • Master’s degree in Nursing preferred.
  • Previous experience within Critical Care strongly preferred.
  • Previous experience with neurological patient populations strongly preferred.

Responsibilities

  • Manage the team members, operations, and patient care activities of a patient care unit, with 24/7 responsibility.
  • Assist nursing leadership in setting strategic direction for key programs aligned with the organization’s mission, vision, values, and nursing strategic plan.
  • Communicate, build consensus, and guide the team toward achieving department objectives.
  • Promote and maintain high-quality, patient- and family-centered care in a healing environment.
  • Create a professional work environment that fosters respect, engagement, accountability, and optimal patient outcomes.
  • Promote appreciative inquiry and evidence-based, ethical, and compassionate practice.
  • Acquire and manage staffing for the unit and collaborate with HR on requirements.
  • Provide direction and guidance to patient care unit team members and supervisors.
  • Facilitate performance reviews, promotions, pay actions, and corrective actions.
  • Model professional standards of clinical practice, education, and leadership.
  • Assist team members with career development planning.
  • Educate teams on new and existing department procedures and systems, including information systems and fiscal responsibility.
  • Manage the patient care unit budget, monitor expenditures, and implement action plans when variances occur.
  • Monitor performance metrics to support decision-making and achieve optimal performance levels.
  • Ensure adherence to the established care delivery model and apply knowledge of scope and standards of practice.
  • Facilitate the unit’s ongoing compliance with JC, CMS, New York State, DOH, Public Health Law, HIPAA regulations, and system, hospital, and department standards.
  • Maintain current knowledge of clinical competencies for the population under oversight to manage direct patient care.
  • Maintain current knowledge of scope and standards of practice, healthcare legislation, and population health.
  • Identify and lead opportunities to improve operations across teams using evidence-based strategies and solutions.
  • Perform related duties as required.
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