Patient Care Coordinator

Keplr Vision•Grants Pass, OR

About The Position

Eye Care Group of Southern Oregon is seeking a friendly, professional, and detail-oriented Patient Care Coordinator for a customer-facing role in Grants Pass. The coordinator is the first point of contact for patients and helps create a welcoming atmosphere while supporting them throughout their visit. The position is part-time, scheduled for 30 hours per week, tentatively Monday through Friday from 11 a.m. to 5 p.m. The employer is willing to train the right candidate and describes opportunities for career growth and advancement.

Requirements

  • At least 1 year of customer service experience.
  • Strong communication skills and the ability to interact with patients professionally and courteously.
  • Basic computer skills and the ability to learn new systems quickly.
  • A positive, can-do attitude and the ability to stay organized under pressure.

Nice To Haves

  • Healthcare experience is a plus but is not required.

Responsibilities

  • Assist patients with scheduling and inquiries by phone.
  • Greet and check in patients warmly and professionally.
  • Manage front desk tasks efficiently and with attention to detail.
  • Support smooth patient flow through effective time management and multitasking.

Benefits

  • Career growth and advancement opportunities, including promotion from within.
  • Opportunities to grow into leadership roles or specialize in other areas of healthcare.
  • A supportive, team-oriented environment where contributions are valued and growth is encouraged.
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